Parks Lincoln of Tampa is looking for Full Time Front Receptionist. We pride ourselves on delivering an effortless luxury experience to all of our clients; and strive to provide a world class customer experience that is a one of a kind experience, that sets us apart from other automotive dealerships.
What We’re Looking For:
As a Front Desk and Concierge Agent, you are the person who makes the first impression whether it’s in person or answering the phone. You will be responsible for helping assist with the in-store experience, answering the phones and making sure our clients feel at home while they are visiting us.
Summary and Hours
The Concierge greets clients when they come into the dealership, answers their questions and directs them to the appropriate staff member. The Concierge also answers all incoming calls, takes messages and transfers callers to the appropriate department. As with all positions within dealerships, concierge/telephone operators are expected to uphold the highest ethical standards.
This position requires Weekdays Monday thru Friday 40 hours a week.
What We Offer:
- Opportunity for career growth
- Professional work environment
Responsibilities:
- Answers dealership group phones
- Greets and receives clients
- Directs clients to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson
- Works cooperatively with the sales team
- Updates customer records
- Communicates with callers and visitors in a professional, friendly, and efficient manner
- Types memos, correspondence, reports, and other documents
- Assists in scheduling and confirming sales appointments
- Assists in the dealer exchange of vehicle process
- Participates in customer satisfaction process
- Participates in customer retention process
Requirements:
- Excellent communication skills
- Outgoing and positive demeanor
- Punctual with the ability to handle schedule flexibility
- Valid driver’s license and satisfactory Motor Vehicle Report
- Able to clear a pre-employment background check
- Maintains a professional appearance
https://careers.hireology.com/parksmotorgroup-tampabay/241423/description
