The Community Association Manager shall serve as a team leader to ensure staff compliance, effectively manage working relationships with all departments across the organization to ensure that company objectives are met. Our CAM partners with Regional Directors and their respective Board of Directors to implement projects, overcome challenges, and provide quality service to our customers. This position will assist team members with day-to-day operational challenges to include resolving escalated client matters. The CAM will supervise, coach, and train subordinate staff. This position shall serve in tandem with the Regional’s assigned association management portfolio and relative LCAM functions and responsibilities.
Essential Functions
Oversee daily operations of a portfolio of community associations. The portfolio composition is assigned at the discretion of management and will include recurring assignments, is subject to client additions and subtractions, may include temporary/interim assignments.
Communicate and report on operational strategies to boards.
Organize and conduct board meeting.
Organize and conduct association workshops as required.
Engage in targeted membership activities.
Frequently communicate with residents.
Communicate with and respond to board members, owners, land developers, attorneys, etc.
Review association insurance requirements and secure policies as required and/or requested by the boards.
Research various association matters.
Perform physical site inspections to assess member compliance and common area maintenance requirements
Resolve escalated client matters when a supervisor is needed or requested.
Issue directives and coordinate responsibilities with direct reports.
Provide leadership, supervision, coaching, and training to team.
Routinely review staff needs, and challenges with Regional.
Actively participate in and lead client retention efforts.
Other related duties as assigned by Regional Directors.
Education
Required – High School Diploma or GED.
Preferred – Bachelor’s degree preferred
Experience
Minimum of seven (5) years’ experience in Florida community association management.
Must have directly supervised a team of five (5) or more.
Must have an active Florida Community Association Manager’s license.
Must have a working knowledge of applicable company policies, procedures, state licensing standards, and must be familiar with accreditation expectations.
Knowledge and application of Florida Statutes and association governing documents.
Knowledge of association financial reporting.
Knowledge and application of Microsoft Office and Windows based applications.
Skills
Ability to work independently with minimal supervision.
Ability to coordinate/manage multiple projects at the same time.
Ability to interact and communicate effectively with colleagues, vendors, and clients at all professional levels.
Demonstrate leadership in maintaining high standards of professional care and conduct for self and staff.
Demonstrate organization, attention to detail, problem solving, creative, and independent thinking.
Supervisory Responsibilities
Yes.
Work Environment
Professional office environment.
Physical Demands
Physical demands are essentially those of sedentary work. This position requires working both in the community and in an office setting. Ability to travel to various office markets. Travel is primarily local, during the business day, although some out of the area travel, overnight, and weekend work may be required.
Job Type: Full-time
Pay: From $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Application Question(s):
- Do you have at least 5 years experience as a Licensed CAM?
Work Location: In person