- Dental, Medical, Pension, Vision
Second Avenue is recruiting an experienced Marketing Manager/Single Family Residential (SFR) for the Property Management division in Tampa, FL.
Meet Second Avenue, a leader in (SFR) single-family home rental management. We specialize in the acquisition, rehab, and management of single-family homes for rent across the United States. Our team leverages proprietary end-to-end technology, including the ‘Jiffy Property’ Resident Super App, powered by our highly skilled associates to provide a seamless and transparent experience for SFR investing, asset management, and leasing. With the Second Avenue premium experience, residents discover the joy of renting.
We offer a positive culture and professional work environment. Please visit our website for additional background on our business platform – www.secondavenue.com
Job Summary:
The Marketing Manager directly oversees the property management marketing operations located in downtown Tampa, FL. This position will support the national leasing efforts and has a team of direct reports titled ‘Marketing Specialists’ whose key responsibilities include the listing of rental homes for advertisement over a multi-state portfolio.
Responsibilities:
- Work cross-departmentally to develop and implement process improvements to increase bandwidth and team productivity.
- Prioritize marketing projects assigned by leadership; communicate expectations/instructions to team; oversee process and provide updates to stakeholders.
- Assist Marketing Specialists with the execution of high-volume projects under tight deadlines.
- Oversee day-to-day responsibilities of the marketing department; handle escalations of conflicts, requests and listing issues.
- Conduct weekly individual and team meetings with Marketing Specialists; provide customized training/coaching on best practices to improve efficiency and minimize errors.
- Monitor and approve team timecards and requested days off; ensure proper staffing is always in effect.
- Represent marketing team in meetings with other departments, leadership, and external vendors.
- Provide listing coverage for Marketing Specialists’ sick and PTO days.
- Conduct daily audits to verify properties are listed properly; research and make changes as needed; provide feedback to Marketing Specialists.
- Troubleshoot technological issues and work with the software development team to resolve them.
- Review and reconcile monthly invoicing/billing.
- Review and approve social media postings.
- Write and proofread original content for resident communications and marketing flyers.
- Ensure consistency and messaging pertaining to the Second Avenue brand.
- Ad hoc projects as needed.
Ideal Candidate Characteristics and Background
- Undergraduate degree preferred.
- Minimum of 2-5+ years of real estate or related experience.
- Strong work ethic, value system and a high level of adaptability.
- Proven ability to be self-starter that thrives in a team environment.
- Leadership experience with direct oversight of personnel.
- Excellent communication skills both written and verbal.
- Experienced MS Office user; highly proficient with Excel, PowerPoint, and related software platforms.
Skills/Specialized Knowledge
- Experience leading a team by creating trust and loyalty through personalized hands-on coaching.
- Has a proactive nature and enjoys creating productivity efficiencies.
- Technologically savvy who is not afraid to learn new systems. Computer proficiency, including the following software systems: Microsoft Outlook, Word, Excel, and property management related operating software.
- Critical thinking and problem-solving abilities.
- Meticulous and detailed oriented.
- Professional verbal and written communication skills.
- Strong organizational and time-management skills.
- Self-starter who can make quick and effective data-driven decisions. Ability to identify, analyze, and resolve issues.
- Solutions-based communicator with the ability to negotiate, influence and gain consensus.
- Ability to be flexible, quickly adapting to changing business needs and processes; thrives in a fast-paced, ever-changing environment.
- Ability to set, manage and meet goals and deadlines.
- Ability to exercise independent judgment and maintain confidentiality.
Position Type:
Full-time, Salaried Exempt
Benefits:
Medical, Dental and Vision Insurance, Employer Paid Short-Term Disability, 401k, PTO and Paid Holidays
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned.
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