PROGRAM COORDINATOR – $19 PH
INTRODUCTION
A & Associates is a reputable staffing agency with a proven track record in screening and recruiting as well as job placement and career development. With more than ten (10) offices throughout the United States, A & Associates is a company that can be trusted to provide a diverse level of services with excellence, diligence and integrity. “Quality In Everything We Do” is far more than our mantra, it is our standard!! Explore a career with A & Associates, one of the leading providers for temporary, temp-to-hire, permanent placement services and security guard services.
One of our prestigious clients is seeking a highly skilled and motivated Program Coordinator. This role offers a unique opportunity to directly impact the community by ensuring residents receive the support and information they need. We are looking for a dedicated and approachable professional committed to enhancing public engagement and service delivery.
JOB SUMMARY
The Program Coordinator for the is dedicated to serving the community by addressing inquiries, providing information, and coordinating services related to county public works projects. This position ensures responsive and helpful interactions with residents, while supporting the department’s efforts to deliver effective and efficient community services. The Program Coordinator serves as a bridge between the public and the department, fostering clear communication and support for the county’s public works initiatives.
RESPONSIBILITIES
- Act as the primary point of contact for residents regarding public works services, addressing questions, concerns, and requests for information.
- Provide accurate and timely information on county services, including road maintenance, sanitation, waste management, and infrastructure projects.
- Coordinate with internal teams to resolve public inquiries, ensuring prompt follow-up and efficient problem resolution.
- Maintain and update records of public interactions, ensuring accurate tracking and reporting on community inquiries and resolutions.
- Develop informational materials, presentations, and updates to inform the public on relevant projects, service changes, and community resources.
- Assist in planning and hosting community outreach events and informational sessions to increase public awareness of Public Works programs and services.
- Manage scheduling and logistics for community meetings, ensuring residents have access to needed resources and information.
- Supervise and train support staff or volunteers involved in community service efforts, ensuring high standards of customer service.
- Track and report on community engagement metrics, compiling feedback and identifying trends to help the department enhance its services.
- Collaborate with other county departments and community partners to provide a seamless service experience for residents.
QUALIFICATIONS
- Bachelor’s degree in Public Administration, Communications, or a related field (preferred).
- Experience in community relations, program coordination, or a similar role in a public service environment.
- Strong administrative skills
- Strong interpersonal and communication skills, with a commitment to providing excellent customer service.
- Proficiency in Microsoft Office Suite and familiarity with customer service software or databases.
- Organized, detail-oriented, and able to manage multiple inquiries and tasks simultaneously.
- Ability to work independently and as part of a team, with strong problem-solving skills and a positive attitude.
EEO STATEMENT
A & Associates, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job Type: Full-time
Pay: $19.00 per hour
Expected hours: 35 – 40 per week
Work Location: In person
https://www.glassdoor.com/Job/tampa-fl-jobs-jobs-SRCH_IL.0,8_IC1154429_KO9,13.htm?fromAge=1