ID 20349

Pay Range $42,577.60

Advertise Close Date 2/15/26

Do you have administrative experience and customer service skills in a social services organization?  We have the ideal opportunity for you!!

Serve as the Administrative Assistant to the Human Services Program Administrator. Performs independent administrative and office support work.

This Administrative Support Specialist 1 (Human Services Administrative Support) position is located at:  647 1st Avenue North, St. Petersburg, FL 33701.

Work Schedule:  Some Remote Work.

What Will You Do

  • Receive visitors, telephone calls, and chat inquiries for the HS Program Administrator, ascertains nature of business, personally handles those requesting information, appointments, and directs remainder to appropriate authority for disposition. 
  • Receive and screen incoming mail, routes correspondence, and prepares and sends outgoing correspondence. 
  • Maintain appointment calendars and advises management of important meetings. 
  • Coordinate, administer, and manage special projects for the HS Program Administrator and researches and prepares reports on administrative matters for associates, managers, and others. 
  • Develop and oversee records management controls, develops procedures, either automated or manual, and trains staff in usage. 
  • Process, code, and maintain personnel, property control, purchasing, claims, and/or fiscal records, performs arithmetical calculations, and compiles reports for manager’s information. 
  • Coordinate clerical and administrative activities of the Community Connections Division. 
  • Act in a confidential capacity in related secretarial and office tasks. 
  • Train new users in computer applications and applies computer technology to improve work processes. 
  • Compile and analyze data and prepares statistical and other reports for customers and managers. 
  • Provide information on department policies, procedures, and operations and maintains legal compliance. 
  • Review work, assist, train, or advise technical or clerical employees, and develops operational procedures. 
  • Prepare or direct the preparation of documents, claims, department paperwork, requisitions, purchases, delivery of service, equipment, commodities, materials, and supplies, resolves problems with customers, contractors, agencies, vendors, departments, and/or providers, maintains records of activities to coordinate workflow, maintains schedules, and meets quality requirements. 
  • Maintain, monitor, process, and track workload, statistics, schedule, financial, and other information on behalf of management. 
  • Conduct analysis and reviews paperwork, reports, bills, claims, applications, and other records covering government related costs and requests for services, processes claims, refers service providers, customers, and employees to others for assistance, and maintains databases, record systems, documents, and case files. 
  • Conduct training classes in area of assignment for both inter and intradepartmental staff. 
  • Operate personal computer and performs data processing functions including using available software packages, encoding data, report generation, data entry, retrieval, and other specialized and routine computer operations.  
  • Schedule internal and external meetings and conference calls, prepares agendas, and takes meeting minutes. 
  • Perform other related job duties as assigned.

What Do You Need 

Experience:  Clerical experience preparing, processing, and maintaining administrative records

  • 3+ years’ experience as described above; or
  • Associate’s degree in a related field and 1+ years’ experience as described above; or
  • Bachelor’s or higher-level degree in a related field and some experience as described above; or
  • An equivalent combination of education, training, and/or experience.
  • Assignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations.

Knowledge, Skills, and Abilities

  • Knowledge of business English, spelling, punctuation, and arithmetic. 
  • Knowledge and advanced experience with Microsoft Office.
  • Knowledge of modern office methods, practices, and procedures. 
  • Knowledge of laws and rules governing procedures and legal requirements encountered in government office operations. 
  • Knowledge of laws, rules, regulations, policies, and procedures as applied to highly specialized departmental administrative processes connected with delivery of public services. 
  • Knowledge of modern recordkeeping practices. 
  • Knowledge of County functional and structural organization. 
  • Skill in the operation of a typewriter and in taking and transcribing of dictation. 
  • Ability to work independently on complex and confidential secretarial tasks. 
  • Ability to keep complex records and assemble and organize data and prepare summaries of reports from such records. 
  • Ability to apply computer applications and software. 
  • Ability to compose routine and technical letters and memoranda. 
  • Ability to make minor decisions in accordance with County ordinances and practice. 
  • Ability to establish and maintain effective working relationships as necessitated by the work.

 Why Choose Pinellas County?

When you join Pinellas County, you’re not just taking on a job—you’re investing in your future. We believe in supporting our employees with exceptional benefits that help you thrive both professionally and personally. Here’s why our benefits stand out as some of the best in the area:

Comprehensive Benefits Package: Enjoy affordable medical, dental, vision, life insurance, flexible spending accounts, and more that meet the needs of you and your family.

Florida Retirement System (FRS): Secure your financial future with a robust retirement plan that gives you peace of mind as you plan for tomorrow.

Generous leave time: Take advantage of time off to recharge and enjoy life outside of work.

Wellness Program: Access to county gyms 24/7 and wellness programs as part of our commitment to employee wellness.

 Deferred compensation: Build your savings and plan for the future with flexible deferred compensation options tailored to your financial goals.

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