Job Title: HR Operations Analyst

Location: Tampa, FL – Hybrid

Role Overview

We are seeking an HR Operations Analyst to support global HR operations and employee lifecycle transactions within a Shared Services environment. This role will primarily focus on managing HR transactions and maintaining employee data accuracy using Workday and a ticket management system.

The ideal candidate will have experience handling HR requests, processing employee changes, and ensuring compliance with HR policies and procedures while supporting employees across multiple regions.

Key Responsibilities

HR Operations & Employee Lifecycle Management

  • Manage employee lifecycle transactions from hire to termination within Workday.
  • Process employee job changes, transfers, promotions, and terminations accurately and in a timely manner.
  • Maintain employee data integrity within HR systems and ensure compliance with company policies and procedures.
  • Support HR operational activities across North America, South America, and Ireland.

HR Shared Services & Case Management

  • Manage HR service requests and cases through a ticketing system (ServiceNow or similar).
  • Provide timely responses and resolution to HR-related inquiries from employees and internal stakeholders.
  • Escalate complex issues to appropriate HR teams when required.

Workday System Support

  • Process HR transactions within Workday HRIS including employee updates and job changes.
  • Maintain and update organizational structures and employee records in HR systems.
  • Assist with generating Workday reports and data insights to support HR operations (nice to have).

Compliance & Process Alignment

  • Ensure HR processes align with company HR policies, procedures, and regulatory requirements.
  • Follow standard operating procedures and maintain documentation for HR transactions.
  • Support HR audits and reporting activities when required.

Required Qualifications

  • Bachelor’s degree required
  • 1–3 years of experience in HR Operations, HR Shared Services, or HR Administration.
  • Hands-on experience working with Workday HR.
  • Experience processing employee job changes, updates, and terminations.
  • Familiarity with ticketing or case management systems such as ServiceNow.
  • Strong attention to detail and ability to maintain accurate HR records and data.
  • Excellent communication and organizational skills.

Preferred Qualifications

  • Experience working in a global HR shared services environment.
  • Familiarity with Workday reporting.
  • Experience supporting multi-regional HR operations.
  • Ability to manage high volumes of HR transactions in a fast-paced environment.

Skills

Workday HR | HR Operations | HR Shared Services | Employee Lifecycle Management | HRIS | ServiceNow | HR Transactions | HR Case Management | Data Management | HR Compliance

Pay: $40.00 – $43.00 per hour

Work Location: In person

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