Job Summary
The Membership & Communications Coordinator plays a pivotal role in enhancing member engagement, streamlining club communications, and supporting the overall operations of the organization. This dynamic position blends hospitality, marketing, administration, and event planning to ensure a seamless and welcoming experience for current and prospective members.
Duties
Membership Management
- Serve as the primary point of contact for potential and existing members via phone, email, and in-person.
- Conduct facility tours and manage onboarding, including profile creation, billing setup, and welcome communications.
- Maintain accurate membership records, rosters, and anniversary logs.
- Handle resignations with professionalism, ensuring proper documentation and follow-up.
- Reprint membership cards and send letters of introduction to reciprocal clubs.
Email & Social Media Marketing
- Create and schedule member communications using Constant Contact, including event notifications and daily club updates.
- Manage social media platforms (Facebook & Instagram), scheduling posts, responding to messages, and promoting events.
- Pin key updates and maintain a consistent posting schedule aligned with club activities.
Content Creation
- Design menus, flyers, promotional materials, and signage for events and club communications.
- Develop recruitment materials and themed collateral for seasonal campaigns and special occasions.
- Produce branded content for wine tastings, luncheons, and private events.
Website & App Oversight
- Update the club calendar, member roster, and photo galleries on the website.
- Liaise with the website design team to transition to a public-facing site, including copywriting and content uploads.
- Finalize and maintain the club’s mobile app, including event pinning and member communications.
Meeting Coordination
- Organize and attend monthly committee meetings (Membership, Entertainment, BOD), both in-person and via Zoom.
- Prepare and distribute membership packets, voting pages, and meeting materials.
- Track action items and follow up post-meeting.
Calendar & Compass Publication
- Design and distribute monthly club calendars via print and email.
- Submit monthly Compass content including events, anniversaries, menus, and new member highlights.
- Lead redesign efforts to bring Compass publication in-house.
Administrative Support
- Answer daily calls and emails, including after-hours member support via mobile Outlook.
- Order supplies, post job listings, and manage resumes.
- Coordinate with vendors and entertainment, maintain Google calendar, and prepare dining name tags.
Event Planning & Execution
- Collaborate with chefs, bar staff, and entertainment to plan and promote club events.
- Create event sheets, flyers, menus, and communications for both member and private functions.
- Decorate, set up, and ensure smooth execution of events, including staff briefings and last-minute adjustments.
Mailings & Reservations
- Generate mailing lists and prepare invitations, ballots, and donation letters.
- Manage reservations via email, voicemail, and phone; create seating charts and preorder spreadsheets.
Skills
This role is ideal for someone who thrives in a fast-paced, member-focused environment and enjoys wearing many hats—from creative marketing to hands-on event coordination. If you’re detail-oriented, tech-savvy, and passionate about hospitality, this position offers a vibrant and rewarding opportunity to make a lasting impact. Jonas experience is a plus!
Job Type: Full-time
Pay: $20.00 – $25.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person