Date: 05/20/2026
Position Title: Marketing & Donor Database Analyst
Supervisor: Director of Marketing & Donor Relations
Program: Marketing & Donor Relations
Location: Corporate Office
Work Schedule: M-F 8 am to 5 pm
Job Classification: Full-time, Non-Exempt
Pay Rate: $20.00 per hour
Starting Date: ASAP
Description: This position is responsible for all aspects of managing and maintaining the Marketing Database in Salesforece and the entire donation process from initial donation receipt (donor information and payment) to all subsequent required donation payment processing, general reporting and donor correspondence. This includes but is not limited to data entry, data integrity, generating correspondence, handling and coding financial payments, filing/storing original and supporting documentation, creating reports, producing ad hoc analyses, and providing requested assistance to the Supervisor.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
- Enter donation data (donor and donation detail) within the Salesforrce
- Maintain database, including donor records and correspondence generated
- Create, print, and mail Donor ‘Thank You’ letters and Year-End giving summaries, including labels, envelopes and pre-paid postage
- Develop and run Queries and Reports at own initiative or upon request of others
- Develop Excel-based analyses of data from reports in order to organize data in meaningful way
- Interpret data to draw conclusions regarding impact of events, appeals, etc. and regarding structural changes to donation forms, websites, correspondence, etc.
- Process donation deposits for transfer to Financial Edge (FE)
- Set-up Campaigns, Appeals, Funds, Gift types & Sub-type codes within RE
- Create and maintain Online Donation forms within Online Express component of RE
- Create emails/newsletters utilizing Online Express Email Template (infrequent)
- Create, print, and analyze donation reports available through Online Express
- Research (incl. Blackbaud software support team) and correct data entry or reporting problems
- Correspond with donors as needed regarding contact or donation information questions
- Assist with special projects at the direction of the Marketing & Development Manager
Other Responsibilities:
- Complies with all applicable training requirements.
- Complies with all company safety, personnel and operational policies and procedures.
- Complies with work schedule to ensure effective operations of Agency programs.
- Contributes positively as a member of a productive and cooperative team.
- Participates in Agency Performance Quality Improvement (/PQI) program and Accreditation/Reaccreditation process.
- Performs duties needed to fulfill Catholic Charities Diocese of St Petersburg, Inc Mission.
Required Knowledge, Skills and Abilities:
- Fluent in English (speak, write, read and understand).
- Excellent Computer Skills
- Sensitive to and respect cultural diversity amongst clients, staff and volunteers and able to work with diverse racial, ethnic and economic groups.
- Able to maintain a flexible work schedule: occasional evenings/nights, weekends and holidays.
- Able to set appropriate limits, work under deadlines and multi-task.
- Able to work independently: organize, prioritize, self-motivate, and deliver results.
- Detail-oriented
- Naturally inquisitive in order to problem-solve
- Driven to overcome obstacles
- Excellent communication and listening skills
- Possess strong work ethic.
- Successfully pass a FDLE Level II background screening.
- Valid Florida driver’s license, ability to drive van or bus and have reliable transportation.
Required Qualities and Characteristics
- Mission-driven attitude supplemented with integrity and passion.
- Adherence to the highest ethical standards, personally and professionally.
- A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance.
- Deep alignment with Catholic Charities Diocese of St Petersburg, Inc Mission and Values.
- Will make a Commitment to serve all people with Respect, Compassion, and Cooperation in the spirit of a unifying God.
Education & Experience:
- Minimum of a High School Diploma (or equivalent)
- Proven Data Entry experience
- Proven experience with MS-Office: Word and Excel at a minimum
- Proven computer skills: ability to navigate the web and utilize ‘Search Engines’ to seek resources for required information
- Preferred experience with Salesforce Software
- Preferred experience with MS-Office: Publisher and PowerPoint
- Preferred ability to balance Cash Receipts
Benefits
- Basic Major Medical, Dental and Vision for Employee. Additional coverage available too. Employee Premium 100% paid by company.
- Basic Life Insurance
- Basic Accidental Death and Dismemberment
- Short-term Disability Plan
- Long-term Disability Plan
- Personal Time Off for vacation, illness or personal business (PTO)
- Paid Holidays (10 )
- Agency Pension Plan
- Employee Assistance Program (EAP)
- Supplemental Life Insurance (Optional Benefit)
- 401K (Optional Benefit, This is a voluntary self-contributory plan)
- Health Care Flexible Spending Account (Optional Benefit)
- Dependent Care Reimbursement Account (Optional Benefit)
- Additional Benefits through Guardian (Self Contributory Optional)
- Group Critical Illness,
- Accident Insurance Hospital Confinement
- Direct Deposit
- Staff Training
- Tax Deferred Payroll Options available
Catholic Charities is an Equal Opportunity Employer that values the strength diversity brings to the workplace. EEO/AA/ADA Employer.
Catholic Charities participates in the US E-Verify program.
Job Type: Full-time
Pay: $20.00 per hour
Work Location: In person
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