Digital Marketing & Services Manager

Full-Time | In-Office | Monday – Friday 9am-6pm

About Our Company

Founded in 1998, PostcardMania is all about making small business marketing better, smarter, and a whole lot more fun! We’re proud to be one of Tampa Bay’s Top 100 Workplaces, and as an Inc. 500 marketing powerhouse, we’ve built a team of over 350 amazing people and continue to expand our impact. When entrepreneurs want to see real results, they turn to us!

Your Mission

PostcardMania is looking for a Digital Marketing & Web Operations Manager to help lead and optimize our digital marketing and web services.

We’re looking for a well-rounded digital marketing professional who understands how paid advertising, SEO, websites, analytics, creative, and conversion work together to drive results.

You’ll receive extensive one-on-one training on our products, systems, processes, and management practices while taking on increasing leadership responsibility.

Schedule

Monday – Friday 9am-6pm

Compensation

Based on experience

What You’ll Do

  • Help oversee the day-to-day operations of Website Services, SEM, and SEO, including workflow, priorities, deadlines, quality control, and on-time delivery.
  • Monitor team productivity, performance metrics, customer satisfaction, and project results, using data to identify problems and opportunities for improvement.
  • Review work and help improve processes, efficiency, quality, and the customer experience.
  • Troubleshoot customer and internal issues, provide product guidance, and collaborate with Sales, Customer Support, and other teams to resolve problems.
  • Support staffing, scheduling, training, coaching, and team development, with increasing responsibility for team leadership and department operations.
  • Stay current with digital marketing platforms, web technology, SEO, and industry best practices.
  • Apply a broad understanding of paid advertising, SEO, websites, marketing, and conversion rather than specializing in only one area, including:
    • Paid Advertising: Google Ads, Microsoft Ads, Meta, DSP/programmatic advertising, campaign performance, conversion tracking, and attribution.
    • SEO & Web: SEO fundamentals, domains, DNS, hosting, site architecture, metadata, crawling/indexing, redirects, CMS platforms, analytics, UX, responsive design, and basic HTML/CSS.
    • Marketing & Conversion: Direct-response copywriting, landing pages, offers, CTAs, branding, campaign continuity, and conversion-focused design.
    • Analytics & Problem Solving: Interpreting performance data, troubleshooting issues, and turning insights into action.
    • Leadership: Prioritizing effectively, communicating clearly, managing multiple projects, and coaching and supporting a team.

Benefits

  • Medical, Dental, Vision & Life Insurance
  • 401K, Short- and Long-Term Disability, Accident & Critical Illness
  • Paid vacation time that increases with longevity
  • 6 paid holidays (New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas)
  • Free yoga on-site twice a week
  • Free monthly visits to a local chiropractor and so much more!

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