SCHEDULE/HOURS: Monday- Friday; 8:30 AM -4:30 PM (40 hours/week)
This position is responsible for:
Developing, implementing, and monitoring a comprehensive volunteer engagement strategy that strengthens volunteer recruitment, onboarding, training, retention, recognition, and community involvement across all Salvation Army locations within the Division.
Key Responsibilities:
- Serve as the primary administrator for Golden, providing administration, configuration, troubleshooting, user support, reporting, and training; maintain and regularly audit volunteer opportunities, onboarding workflows, records, and processes.
- Implement and monitor divisional volunteer engagement strategies that align with Territorial and National priorities.
- Monitor volunteer participation, engagement, and retention and recommend improvement; ensure volunteers receive orientation, training, supervision, and ongoing support.
- Train and support local Volunteer Coordinators, Development Departments, Area Commanders, Corps Officers, and program leadership; assist field locations in establishing and evaluating volunteer programs.
- Provide guidance in onboarding, screening, orientation, supervision, conflict resolution, policy compliance, and volunteer dismissal procedures; develop and update volunteer training materials, toolkits, resources, and operational guidelines
- Develop volunteer partnerships that increase community engagement; cultivate relationships with community organizations, schools, civic groups, and faith-based organizations.
- Work with Marketing and Communications to promote volunteer opportunities.
- Assist with Angel Tree, Red Kettle Campaign, Stuff the Bus, Food Drives, Community Meals, Thanksgiving Distribution, Christmas Assistance Programs, and Disaster Response Operations
Physical Requirements and Working Conditions:
- Travel extensively throughout the Division.
- Travel frequently throughout the Division using personal transportation.
- Frequent travel with overnight stays to accomplish the responsibilities of the position.
- Work flexible hours, including evenings and weekends.
- Ability to stand, walk, bend, sit, and drive for extended periods.
- Ability to lift and carry materials associated with volunteer events.
- Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts with noise, dust, dirt, and the like.
Employee Benefits:
- Health, Dental and Vision Insurance
- Paid Time Off
- Retirement Savings Plan
- Life Insurance and more!
- Bachelor’s degree in Nonprofit Management, Business Administration, Communications, Public Relations, Marketing, Human Services, Social Work, or a related field AND three years of progressively responsible experience in volunteer engagement, volunteer program management, community relations, or nonprofit administration.
- OR any equivalent combination of education and experience which provides the required knowledge, skills, and abilities.
Licenses & Certifications:
- Valid Driver’s License
Equal Opportunity Employer: Veterans | Disabled