JOB TITLE: Manager of Marketing: Full-Time
EMPLOYER: Museum of ScienceInnovation (MOSI)
SALARY RANGE: $39,000- $50,000/Annually
DEPARTMENT: Development
REPORTS TO: Director of Development
FLSA STATUS: Exempt
SCHEDULE: Monday-Friday
SUMMARY: The Manager of Marketing supports the Development, EventsEducation departments in promoting the museum, driving attendance, and championing the importance of STEAM education. This position leads website, public relationssocial media teams.
DUTIES AND RESPONSIBILITIES:
- Provide direction to the social media and graphic design teams, ensuring alignment with MOSI’s brand, mission, and organizational goals.
- Maintain MOSI website with accurate and engaging content such as details regarding events, exhibits, programs, public noticesother special notices
- Provide input on marketing plans that support organizational priorities, educational programming, exhibition launches, special events, and museum-wide initiatives.
- Ensure consistent brand standards across all internal and external communications, advertising, and visual identity materials.
- Review market research and analyze audience trends to inform strategymessaging
- Assist in creating, maintaining, and organizing any marketing materialscollateral (i.e. graphics, flyers, etc.)
- Assist in creationimplementation of strategies including advertising, promotions, and social media
- Establish, cultivate, and maintain relationships with external marketing partners
- Keep up-to-date on overall activities of the organization
- Maintain MOSI’s internal events to community calendars (Visit Tampa Bay, Creative Loafing, etc.)
- Identify cost-effective marketing opportunitiespartnerships that enhance MOSI’s reach and impact.
- Oversee and supervise part-time staff/interns with the activation at offsite events and fulfilling membership/ticket donations as requested from local non-profits.
- Other duties as assigned.
QUALIFICATIONS:
- Bachelor’s degree in Marketing, Communications, or related field preferred
- Preferred experience in digital marketing, media or communications
- Experience in digital marketing, social media, and website management
- Strong team management abilities
- Excellent written and oral communication skills
- Strong organizational, problem-solving, and analytical skills
- Demonstrated ability to plan and organize projects
- Proficient in Microsoft Office programs (Outlook, Word, Excel and PowerPoint)
- Proficient in WordPress (Permalink Structures and Gutenberg Block editor)
- Proficient in HTML/CSS
- Proven ability to handle multiple projects and meet deadlines
- Creative, flexible and innovative team player
COMPETENCIES:
- ELICIT-Embodies MOSI’s values of Enjoyment, Learning, Impact, Collaboration, Innovation, and Trust; Exudes enthusiasm and creativity; Exhibits sharp critical thinking skills with an openness to diverse opinions and respectful discourse; Practices continuous respect, professionalism, intellectual honesty, integrity, and ethical conduct.
- Customer Service-Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
- Oral Communication-Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Written Communication-Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
- Teamwork-Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.
- Adaptability-Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
- Business Acumen-Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
- Innovation-Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.
- Motivation-Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
- Planning/Organizing-Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
- Dependability-Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
- Professionalism-Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
- Attendance/Punctuality-Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- Regularly required to stand and walk.
- Frequently required to sit for extended periods.
- Regularly use hands and fingers for dexterity tasks.
- Regularly talk, hear, and use vision to operate equipment, read information, and use a keyboard.
- Frequently lift, push, or carry items up to 50 pounds.
MOSI is open 363 days a year. Employees may be required to work some holidays
BENEFITS
MOSI offers a robust and comprehensive benefit package plan to full time employees. Benefits begin on the first day of the month following 60 days and include:
Health, Vision, Dental, Short term disability, Long term disability, Life insurance
Basic plans of each category are at no cost to the employee. Other employee options of coverage available as well as dependent coverage paid via payroll deduction.
Optional Insurance
A range of plans including Group Accident, Critical Illness, and Hospital Indemnity are available.
401(k) Retirement Plan
MOSI has a 401(k) Plan in place to help employees save for retirement. Employees become eligible in the Plan after six months. After that time, MOSI will contribute 3% of your salary and will match your employee contribution up to 4%.
Paid Time Off (PTO)
MOSI believes that employees should have opportunities to enjoy time away from work to help balance their lives, and also recognizes that employees have diverse needs for time off from work. A generous and flexible amount of hours are available for full time employees to use that works best into their schedule.
MOSI Membership
Complimentary annual family membership
Local Memberships
Complimentary annual family membership to Florida Aquarium, Glazier Children’s Museum, and ZooTampa at Lowry Park
Attraction Share
MOSI participates in the program through the Florida Attraction Association which allows MOSI employees and their guests (up to 3) entrance free of charge or at a considerable discount, to the top attractions in Florida. More information is available: https://attractionshare.showare.com/
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