Star Distribution Systems is a family-owned third-party logistics company in Plant City, Florida — warehousing, cross-dock and transportation for retail and manufacturing customers, with 300+ employees across several buildings within a few miles of each other. We run McLeod (TMS), Made4net Synapse (WMS), PCS Trac, Descartes Bearware/RDS, uAttend and Microsoft 365.
We’re building a two-person in-house IT department, and you’re the second person. That means two things. First, there’s a set of skills we don’t have today and need you to bring. Second, everything else IT does here gets divided between the two of you — you’ll be taking over close to half of it. You don’t need to know all of it walking in. You do need to want it.
What we need you to bring
These are the gaps. You’ll own them from day one.
- Integrations: customer EDI, McLeod and Synapse APIs, carrier and customer connections — spec to production
- SQL and reporting: query our TMS and WMS databases directly and build reports people actually use
- Power BI and analytics: dashboards, data models, refresh schedules
- Workflow automation: Power Automate, scripting, scheduled jobs
- AI tooling: administer and govern the company’s AI and Microsoft 365 integrations
- Light development: small internal tools and forms, with the judgment to know when to buy instead of build
Everything else the department does
This is the full scope of IT at Star. You and our IT lead will split it based on strengths — expect to take the lead on nearly half and work alongside him on the rest. We’ll train you on what’s new to you.
- Help desk: day-to-day support for 300+ employees, plus a rotating weekly on-call
- Business applications: McLeod, Synapse, Quickbooks, PCS Trac, Bearware — user setup, configuration, upgrades, vendor escalation
- Endpoints: PCs, RF scanners, label printers, tablets, phones and driver devices
- Onboarding and offboarding: accounts, devices and access, same day
- Microsoft 365 and identity: users, licensing, mailboxes, Teams, SharePoint, Entra ID, MFA
- Servers: Windows Server, virtualization, patching
- Network: switches, firewall, VPN, warehouse Wi-Fi, internet circuits and failover
- Security: endpoint protection, email security, patching, access control, incident response
- Backup and recovery: backups, tested restores, disaster recovery planning
- Facility systems: cameras, door and gate access, phones, dock and yard technology
- New-building buildouts: cabling, network closets, bringing a site online
- Vendors, budget and documentation: managing the relationships, controlling costs, and writing things down so either of you can step in
Required
- 3+ years in a business systems, applications, integration or IT generalist role
- Strong SQL against real production databases
- At least one EDI or API integration delivered end to end
- Power BI or a comparable reporting tool
- Scripting or low-code automation (Power Automate, PowerShell, Python or similar)
- Hands-on general IT experience: Microsoft 365 administration, Windows, user support
- Comfortable on a warehouse floor; able to explain technical issues in plain English
- Willing to learn and own areas outside your current expertise
Preferred
- Experience with a TMS or WMS — McLeod, Made4net or similar
- 3PL, carrier, distribution or manufacturing background
- Experience as one of only one or two IT people at a company
- Networking, server or security experience beyond the basics
This is a full-time, on-site position in Plant City, FL.
Pay: From $100,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- Have you built or supported an EDI or API integration in production? (Yes/No)
Experience:
- SQL: 1 year (Required)
- IT support: 1 year (Preferred)
Ability to Commute:
- Plant City, FL 33563 (Required)
Work Location: In person
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