Accounting & Operations Manager AKA “MCA – Market Center Administrator”
One of the critical members of the leadership team within any Keller Williams Realty franchise, is the MCA, who manages both the operations and accounting procedures necessary to drive profitability, by learning, delivering and managing the systems, tools and models of the company. This role requires both an understanding of intermediary accounting, yet is more related to establishing operational systems that creating an environment of growth and productivity, which supports our real estate agent base of over 150 agents.
The MCA leads the Market Center staff in designing and implementing powerful support and operational systems that empower associate businesses. They are leaders in strategic, financial decision making, ensure appropriate bookkeeping and accounting systems are accurately maintained, complete weekly soft closes, and assess revenue projections, daily. MCAs own Market Center profitability and understand that increasing revenue through growth in market share unlimits their opportunity.
This person loves systems, tools and models and is apt to learn and follow best practices already established within the company, while also being able to “plus” them, to make them even more effective. The MCA enjoys succeeding through others, enjoys learning new skill sets and owns the full expectations of the role, including being able to learn the critical operational functions of an elite real estate office.
The MCA is an individual who is a rapid problem solver, who easily and quickly learns from their environment, and who appreciates an efficient work structure. They are able to think through a problem or solution in order to present it logically to others, and enjoy a variety of responsibilities in a changing environment. They are not typically demanding, strive to cultivate trust and goodwill through effective communication, and are concerned about doing what is right according to the standards.
The MCA must be an independent decision maker, self-sufficient, and self-directed in their activities, while understanding their activities must be in complete alignment with the already highly functioning existing business practices.
MCAs have a track record of success in supportive leadership roles with a background in accounting. They have at least 1–3 years of experience in leading others.
Essential duties and responsibilities
- Lead strategic, financial decision-making, ensure appropriate bookkeeping and accounting systems are accurately maintained, monitor Break-even Day, complete weekly soft closes, and close the books monthly. Lead associates to implement the same systems in their businesses
- On a monthly basis, build the Market Center’s value package, and lead systematic communications of value, in an effort to support the retention of key associates
- Lead support and operational systems that empower associate businesses.
- Understand and then introduce new products/services to associates.
- Ensure all associate transactions are accurately recorded and tracked.
- Implement full charge bookkeeping (A/R and A/P).
- Oversee purchasing (supplies and equipment).
- Complete weekly soft closes and communicate key numbers, any anticipated challenges, and any opportunities to celebrate to the rest of the Market Center leadership team.
- Complete accurate banking and accounting.
- Complete monthly closes and transmit monthly data on time.
- Oversee maintenance of office equipment and technology.
- Learn the key fundamentals of the real estate agent business and be able to identify which company tools and resources are appropriate to integrate into the office
Knowledge/Skills
- Eagerness to learn and then master the systems, tools, and conversations of the Keller Williams Growth Initiative and Career Growth Initiative processes
- Strategic, supportive leader
- Full charge bookkeeper
- 1–3 years industry, financial, administrative, and management experience
- Strong written and verbal communication skills
- People oriented and a positive, proactive problem-solver
- Detailed oriented
- Technologically savvy
- High school graduate, college graduate preferred
Job Type: Full-time
Salary: $38,500.00 to $42,500.00 /year
Experience:
- Accounting/Bookeeping: 1 year (Required)
- Leadership: 1 year (Preferred)
Education:
- Associate (Preferred)
Benefits offered:
