JOB DESCRIPTION
The Activities Coordinator / Assistant Manager at a Club in a master planned community is an essential part of the clubhouse management team responsible for organization and implementation of various social, cultural, educational, and/or recreational programs and activities for the community. The Activities Coordinator/ Assistant Manager is also responsible for assisting in the day to day operations of the clubhouse and enforcement of the policies, rules and regulations established by the Board of Supervisors and the management company in a professional and courteous manner. The Activities Coordinator / Assistant Manager and staff will be responsible for creating, promoting and implementing a diverse calendar of events, activities and programs for all ages.
ESSENTIAL FUNCTIONS/RESPONSIBILITIES
- Create a wide array of leisure programs and activities for community residents that will be promoted through a monthly calendar of events and other promotional materials developed by the Activities Coordinator and made available to all Patrons.
- Full knowledge/awareness of all rules and regulations of the clubhouse, pool and all other recreational amenities. Including but not limited to operational hours, age restrictions, and food / drink restrictions.
- Develops, staffs, budgets and supervises yearly recreational leisure programs and events.
- Interaction with guests on a day-to-day basis.
- Providing the best possible customer service to the guests to maintain a safe and comfortable environment.
- Prepares summary reports of events, activities and programs.
- Document all complaints, injuries, maintenance issues in specified log book.
- Provide and retain the cleanliness of all recreational facilities.
- Secure and check the Facility.
- Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety.
- Thinking Creatively – Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
- Organize, lead, and promote interest in recreational activities such as arts, crafts, sports, games, socials, movies and hobbies.
- Meet with Manager to discuss rules, regulations, and work-related problems.
- Greet new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging participation.
- Explain principles, techniques, and safety procedures to participants in recreational activities, and demonstrate use of materials and equipment.
- Provide for entertainment and set up related decorations and equipment.
- Design and implement all promotional items.
- Electronically send weekly email notifications about events, activities and programs.
- Design and create club news editions.
- Administer first aid according to prescribed procedures, and notify emergency medical personnel when necessary.
- Complete and maintain time and attendance forms and inventory lists.
- Ascertain and interpret group interests, evaluate equipment and facilities, and adapt activities to meet participant needs.
- Assist in managing the daily operations of recreational facilities.
- Assist in the management of the Club concessions i.e. ordering, inventory etc.
- Evaluate recreation areas, facilities, and services to determine if they are producing desired results.
- Meet monthly with a community volunteers to plan future events/activities/programs.
- Meet and collaborate with community organizations, and other professional personnel to plan balanced recreational programs for participants.
- Encourage participants to develop their own activities and leadership skills through Clubs with in a Club programs.
- Assist in supervising and coordinating the work activities of personnel, such as training staff members and assigning work duties.
- Assist in overseeing the purchase, planning, design, and upkeep of recreation facilities and areas.
- Serve as liaison between the independent contractors and the Management Company / Board of Supervisors.
- Organize and track all recreation agreements, certifications and current certificate of liability insurance.
- Assist in scheduling maintenance and use of facilities.
- Maintain an inventory of, and order and stock when necessary, supplies and equipment for the operation of the Facility.
- Identify trends in the recreation field.
- Consistently encourage and promote Patron participation.
- Resolve any issues requiring attention on behalf of the Patrons.
DETAILED RESPONSIBILITIES AS AN ASSISTANT MANAGER
- General Pool Supervision. Monitor and uphold the rules of the pool and deck area. Periodically check for resident identification cards and guest registration. Make sure the gates are closed and secured at all times.
- Clubhouse Supervision. Monitor and uphold the rules of the clubhouse: These rules include: Registration of guests. Make sure doors are closed and secured at all times. Keep the clubhouse clean and log any damages or accidents.
- Fitness Center and Spa Supervision. Monitor and uphold the rules of the gym. Proper attire (shirts, shoes, no flip-flops) must be worn at all times. Proper usage of equipment. Keep the equipment clean. If equipment is out of order, provide proper signage, communicate to Lodge Manager.
- Nature Center and Theater Supervision. Monitor and uphold the rules of the Nature Center and Theater. Maintain proper care of the animals in the Nature Center. Keep the cages and area clean and maintain a daily log of care, feeding, exercise, volunteer hours etc. Report any concerns to the Lodge Manager.
- Coordination with Outside Entities. Interact and coordinate with contractors or other entities engaged by the District to provide materials and/or services at the Facility, and promptly notify the Lodge Manager of any matters requiring the District’s attention.
- Inspections. Conduct regular inspections of the Facility. Take action to report any irregularities to the Manager.
- Investigation and Report of Accidents/Claims. Promptly investigate and provide a written report as to all accidents or claims for damage relating to the Facility, including any damage or destruction of the property. Provide all reports to the Lodge Manager for immediate follow-up.
- Adherence to District Rules, Regulations and Policies. Be familiar with all policies and procedures and will ensure that all persons using the Facility are informed with respect to the rules, regulations and notices. The Activities Coordinator/Assistant Manager has the authority to have Patrons and others removed from the property when such persons become belligerent, unruly, or in some other way refuse to follow the rules and regulations. Such incidences will be reported promptly to the Manager.
DISCLAIMER: NOTHING IN THIS JOB DESCRIPTION RESTRICTS MANAGEMENT’S RIGHT TO ASSIGN, REASSIGN, OR OTHERWISE MODIFY THE DUTIES AND RESPONSIBILITIES OF THIS JOB AT ANY TIME, FOR ANY OR NO REASON.
JOB REQUIREMENTS
Minimum Education: Prefer College Degree in Recreation / Hospitality / Leisure Services
Minimum Experience: Four (4) years experience in event planning/recreation programming, clubhouse management
Special Skills: Graphic design capabilities, event and prop design
Interpersonal Skills: Organized, creative, high energy, good people skills
Job Type: Full-time
Job Type: Full-time
Experience:
- Event Planning: 3 years (Preferred)
Education:
