The Administrative Assistant is responsible for providing administrative and clerical support to the GroundSource Sales Team and for providing excellent customer service to GroundSource customers, and employees. The Administrative Assistant assists the Sales team in achieving their sales quotas and goals by providing outstanding customer assistance, efficiently coordinating assigned office duties, activities and fulfilling other administrative tasks and responsibilities, as assigned.
Primary Job Responsibilities
- Answers incoming telephone inquiries from GroundSource customers and other customer personnel in a prompt and professional manner; handles questions and other requests ensuring excellent customer service.
- Responds to incoming fax transmissions and emails; transmits fax communications. Provide product information to customers in response to telephone inquiries
. Assists Sales team in coordinating warehouse and stock records, materials and other items, as assigned.
- Processes Product Orders on a daily basis; scanning bar codes and performing related order processing duties in support of Sales team.
- Maintains adequate product and technical knowledge of all products and related procedures and policies
- Other related administrative duties as assigned or as required Required Knowledge And Skills Must possess and practice excellent customer service skills.
Requires proficiency in use of MS Office (Word, Excel & Power Point);
Education And Experience High School Diploma required along with at least 2 years of successful experience as an administrative assistant in a sales office environment Language Skills
The ability to read, write, understand and communicate clearly with employees, customers and within GroundSource in order to successfully and effectively complete assigned job responsibilities is required.
Quantitative / Mathematical Skills Requires the ability to satisfactorily read, interpret, prepare reports and other job related information and satisfactorily communicate information within the scope of Administrative Assistant’s job duties. Must possess sufficient aptitude to learn aspects of GroundSource products to accurately and effectively communicate information to GroundSource customers.
Required to maintain product knowledge at all times.
Work Environment The Administrative Assistant’s works in an office based environment at a designated Branch location. The AA will spend approximately 20% of their time on a daily basis engaged in processing inventory and fulfilling product orders and returns stored in the warehouse.
PHYSICAL DEMANDS: The position requires continuous use of a computer while sitting and occasional lifting and carrying objects weighing up to 25 pounds.
Duties include packing, re-stocking and carrying items weighing up to 25 pounds. GroundSource LLC. was established in Orlando in 2006. GroundSource LLC. provides landscaping services in the Orlando area, FL. With our love for the outdoors, we truly enjoy every opportunity to create a unique design in each individual landscape. We are dedicated to your satisfaction and strive to provide the highest level of quality and service. We see an un-landscaped yard as a blank canvas. It actually brings us joy to visualize a yard that is just waiting for us to landscape or hardscape. Sometimes clients come to us with a project that is half finished or a project that needs some tweaking here and there. This is all a part of the process for us. Our policy is to take a project as it is.
Job Type: Full-time
Salary: $38,700.00 to $40,600.00 /year
Experience:
- Administrative: 1 year (Preferred)
License:
- Driver’s License (Required)
Language:
- english (Preferred)
Work authorization:
- United States (Required)
