DESCRIPTION
Do you have exceptional communications skills? Are you engaging, outgoing with a positive, upbeat attitude? Can you multitask without losing the attention to detail critical to the success of this role? If the answer to those questions is yes, this may be the right fit for you!
Essential Functions:
– Communicate with our clients to assure proper documentation and reporting is being completed in a timely and accurate fashion
– Monitor program assignments for company compliance
– Effectively use software to track on-going projects through completion
– Handle customer service and escalation issues that might arise to assure minimal conflict
– Work closely with key partners to assure systems and projects meet carrier standards and keep current on changes and updates
Skills and/or Knowledge Requirements:
– Strong communications skills, especially over the phone
– Ability to multi-task
– Excellent time management skills and the ability to work independently
– Ability to deal effectively with customers to quickly and professionally resolve potential conflicts
We offer a base salary base upon experience, full benefits including company paid insurance.
Job Type: Part-time
Salary: $18.00 /hour
Experience:
- 10 Key: 1 year (Preferred)
- data entry: 1 year (Preferred)
- QuickBooks: 1 year (Preferred)
Education:
- High school or equivalent (Preferred)
