Full Job Description
Administrative Assistant – Marketing–(210001AY)
Job Overview
The Marketing Administrative Assistant greets and directs callers and visitors to the appropriate individuals or services within the Authority. The position also provides a wide variety of responsible, confidential, and complex administrative and clerical duties for the Marketing and Communications Department.
The Marketing Administrative Assistant assists in the production of press related events and in the creation of marketing materials and digital marketing programs including website development and maintenance, social marketing, and creative development.
Minimum Qualifications
- Minimum High School graduate or equivalent GED supplemented by appropriate business course completion. Graduation from an accredited (4) year college or university with a degree in marketing, communications, advertising, graphic design, or related field preferred.
- Minimum one (1) year administrative assistance experience. Additional experience with web development / maintenance, desktop publishing, event planning or related field preferred.
- Must have a thorough knowledge of computer systems, including proficiency in Adobe InDesign, Illustrator and Photoshop; Microsoft Word, Excel, PowerPoint, and Publisher; as well as content management systems, ftp clients and web production software.
- Ability to demonstrate excellent oral and written communication skills in the English language. Ability to demonstrate oral communication skills in the Spanish language preferred.
Duties and Responsibilities
- Screens e-mail, telephone, and office inquiries; responds to complaints and requests regarding general Tampa Sports Authority information.
- Addresses questions and inquiries and provides information to the public, staff, and the Authority Board as appropriate. Takes messages during absence of Authority staff. Responds to inquiries such as those concerning office contacts and locations by providing current information.
- Assist with creation and maintenance of electronic media and viral marketing efforts within Authority. Continually monitor and update all social media sites promoting Authority and its properties in a positive light. Social media sites include but is not limited to the following: LinkedIn, Instagram, Twitter, Facebook, Snapchat, You Tube and Flicker.
- Responsible for the distribution of Authority mail and the development, maintenance and management of Raymond James Stadium lost and found program.
- Maintains and operates administrative office equipment including but not limited to the copy machine, fax machine, and multi-line phone system
- Use computer terminal and camera to enter and retrieve information to support departmental activity. Use graphic design and desktop publishing software to create ads and marketing materials to support all Authority marketing needs and requirements.
- Participate in, provide marketing, and event support services as needed for events as required.
- Attend and participate in Authority meetings when required. Attend and participate in regularly scheduled department, development, and other weekly meetings to share relevant information and gain feedback relating to methods to improve service emphasizing team management, high morale, and quality service.
- Assists in the training, coaching and development of Interns in accordance with established departmental guidelines. Assists in maintaining departmental or organizational filing system and records ensuring materials are accurately archived.
- Follow all appropriate Authority purchasing/billing procedures accurately.
- Assist in providing a safe environment free of harassment for department employees and ensure compliance with all Authority policies, applicable OSHA standards and local, state, and federal laws including the Americans with Disabilities Act of 1990.
- Perform other duties, functions, special projects, and responsibilities, as assigned.
Job Specifications
- The Marketing Administrative Assistant shall be knowledgeable in all Authority policies, principals, practices and procedures of basic graphic design, general office policies, administrative/operational rules, and procedures for the Authority. Ability to exercise sound judgment in applying and interpreting these policies and procedures. Must be knowledgeable on coding procedures and filing.
- Exceptional organizational and interpersonal skills.
- Position requires ability to interact with fellow employees, tenants, clients, the general public and outside vendors in a courteous, cooperative, and professional manner.
- Maintain a high public image, positive attitude and demeanor when performing a service for customers and the general public in the facilities.
- Knowledge of English, proper grammar, spelling, and arithmetic. Ability to demonstrate excellent oral and written communication skills in the English language.
- Ability to compose and prepare effective correspondence and express facts and ideas clearly and concisely, orally and in writing, to groups and to individuals.
- Position requires irregular schedules, including evenings, weekends, and holidays; the performance of work assignments may not be directly related to job specifications. Adjustments of shifts, overtime, breaks, etc. may be required upon short notice.
- Attendance and/or travel may be required for conferences and meetings.
Work Category/Physical Requirements
- Ability to stand or walk for long periods of time.
Primary Location: United States-Florida-Tampa
Job: Administrative Assistant – Marketing.N.Admin
Organization: TSA-Tampa Sports Authority Department
Schedule: Regular
Shift: Standard
Employee Status: Non-Management
Job Type: Full-time
Job Posting: Dec 20, 2021
Classification Type: Classified
Application Deadline: Jan 3, 2022
Salary Range: 17.21 -27.55 US Dollar (USD) Hourly
