NMLS #1749939
A family-friendly Tampa Bay Mortgage Company is looking for a phenomenal “people person” who loves to serve people, is detail-oriented, organized, reliable, and hard-working, to be our newest administrative assistant. Look, please read below, we’re looking for ONE exceptional person. Four of our best people have started in this position and gotten promoted within our organization.
We’re looking for someone who is hunting for a long-term career with an energetic, innovative, high-producing local mortgage team. We only want someone who is genuinely a people-person and is a team-player. We work hard, helping a lot of people, but we have a lot of fun doing it. We intend to groom this person to grow with our organization (almost every person who started in this position was promoted). This is a full-time, entry-level, salaried position. Mortgage experience is NOT required…being able to deliver exceptional customer service IS required. Bilingual (Spanish) is a plus.
Click here to watch brief video about our local office/team/culture:
This person must:
- have sky-high integrity, an optimistic attitude,an enjoyable personality and absolutely LOVE to serve our clients.
- be an absolute superstar on the phone, memorably-friendly, & a phenomenal communicator.
- be detail-oriented& able to accomplish administrative tasks on the computer and around the office efficiently.
- be able to effortlessly deliver exceptional customer service to clients & sincerely care about helping people.
- know your way around the computer (MS Office, internet, be able to type at least 45 wpm, basic admin technology)
- have the mindset of a self-starter, with a hunger to learn, and ability to implement new things…LAZY people please don’t apply.
- have a reliable car and transportation (we are located in the NW Tampa area, 33626 zip code).
- must have ability and willingness to cover some weekend communication (typically via email) as needed, and serve on our rotating once-monthly after-hours & weekend phone coverage (typically not a lot of work needed, however).
You’ll be performing these main roles in our business:
- Answering phones, managing email (passing calls/emails accordingly).
- Performing web-based order processing of needed document/reports.
- Following up with clients via phone, email, text, website, and sometimes in-person.
- Collect & organize customer data & documents for loan approval & administrative tasks associated with mortgages.
We will train the right person with the right attitude and mindset. This person will be mentored by an 18-year mortgage originator veteran. The sky is the limit with this position.
The right person is thinking right now “this sounds too good to be true”and his or her blood is pumping at the possibility that this position, our organization, and our team, is an answered prayer. If you do not have seeds of greatness waiting to flourish inside of you, and your heart is not racing right now, you need not apply. We are seeking only 1 brilliant person.
You cannot have any sort of criminal record.
YOU MUST FOLLOW DIRECTIONS AT THE BOTTOM TO APPLY. Otherwise you will not be considered.
Work hours are 8:30 a.m. to 5:30 p.m.
This is not a work-remotely position and will not ever be.
Medical benefits and matching 401k are available.
If you’re interested in joining our team, please send your resume with your answers to these 3 questions via video (yes, via video…find us and figure out how to get us that info via email):
- What 1 role in this job description most excites you?
- What 3 words would your last employer use to describe you?
- What are your 2 biggest weaknesses you’ll need to improve for this job?
***Make sure you reply with answers to these 3 questions or you will not be considered for this position…answers provided via video will be given priority.
Job Type: Full-time
Salary: $30,000.00 to $40,000.00 /year
Job Type: Full-time
Salary: $30,000.00 to $40,000.00 /hour
Experience:
- data entry: 1 year (Preferred)
- administrative: 1 year (Preferred)
- customer service: 1 year (Preferred)
- administrative assistant: 1 year (Preferred)
