JOB DESCRIPTION:
Handles all administrative duties required by the property management association, including but not limited to answering phones, responding to messages, replying to emails, communicating with owners, and attending meetings.
ESSENTIAL DUTIES:
- Schedules and prioritizes work load to meet deadlines of managers
- Act as back up for property manager with owners
- Types and distributes correspondence, as requested
- o Ensures that all correspondence is 100% accurate
- Maintains account files and ensures that all information is included in file
- Checks voicemail for property management line as well as e-mail boxes, as needed
- Ensures that managers receive messages in a timely manner.
- Maintain close communication with the Property Association Manager
- Follow up with owners in a timely and professional manner
- Coordinate with internal operations departments, when needed
- Gathers materials and mails packages to owners, as necessary
- Processes outgoing mail
- Takes minutes at association meetings, as directed
- Assists Accounting with processing Monthly Payments and following up on past due assessments
- Assist with Property Walks as Required
- Liaise with vendors leading up to, during and following projects
- Liaise with the maintenance team regarding work orders and projects
- Adheres to safety, security and emergency procedures, reacts appropriately during emergency situations and acts promptly to correct hazards
- Assists other managers, as needed
- Performs other duties as assigned
MINIMUM REQUIREMENTS:
The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Previous administrative assistant experience preferred
- Previous bookkeeping or accounting experience preferred
- Previous Hospitality/Hotel experience preferred
- Must be able to pass pre-employment testing (i.e. drug test, background check, etc.)
- Must have full availability and be able to work days, evenings, nights, weekends, and holidays
KNOWLEDGE / SKILLS / ABILITIES:
- Ability to read, write and speak English (multi-lingual a plus)
- Ability to understand, follow and give written and oral instructions
- Ability to communicate orally or in written format effectively with management as well as internal and external customers
- Ability to deal with stressful conflicts involving groups of people, individuals, and co-workers
- Ability to work with large groups of people, and age groups
- Ability to plan, organize and conduct a wide variety of activities
- Ability to work harmoniously with fellow employees and guests
- Ability to work outdoors, including intense or inclement weather conditions
- Ability to (>8 hours) sit and use a computer for extended periods of time, including reaching and grasping repeatedly
- Ability to (<2 hours per day) walk, stand, stoop, kneel, run, climb, reach overhead and bending
- Ability to (<2 hours per day) lift up to 30 pounds of weight to chest height
https://carter-hospitality-group.careerplug.com/jobs/900721/apps/new
Established in 2011, Carter Hospitality Group, LLC. is a family-owned hospitality company with 7 hotels and resorts as well as 3 wineries across the United States. Based in Orange County, California, the company manages and owns a portfolio of luxury properties including South Coast Winery Resort & Spa, Temecula, California; Carter Estate Winery and Resort, Temecula California; Harborside Suites at Little Harbor, Ruskin, Florida; Saratoga Resort Villas, Kissimmee, Florida; and Carter Creek Winery Resort & Spa, Hill Country, Texas (opening in 2019). Carter Hospitality Group also serves as the owner-franchisee for Red Lion Hotel Orlando-Kissimmee, Florida; Red Lion Hotel Lake Buena Vista South, Orlando Florida. The company also owns the South Coast Winery in Temecula California, Carter Estate Winery in Temecula California and the Carter Creek Winery in Hill Country, Texas. For more information visit www.CarterHospitality.com
Vision
Creating memorable experiences at every unique destination.
Mission
A family-owned company whose incredible team members share their passion in hospitality every day. The needs of our guests and team members are in the forefront of everything we do as we create unique, memorable experiences and lasting connections.
Brand Promise
Experiences you can remember, a promise you can trust.
