$35,000 to $45,000 Annually
Benefits Offered
401K, Dental, Medical, Vision
Employment Type
Full-Time
Why Work Here?
“An established and growing firm offering a good compensation package, benefits & work/life balance to a potential long-term team member.”
Primary Duties & Responsibilities
- Reception Duties to include:
- Answering and routing phone calls (we use VoIP system-Nextiva) – not too active
- Answering caller FAQs (plenty of support provided)
- Greeting walk-in guests and customers (on occasion)
- Administrative Support duties to include:
- Working with team members with multiple, defined automated and manual processes
- Utilizing Microsoft Dynamics 365 software to:
- Log data and communicate with team members and clients
- Enter information in Leads, Opportunities & Accounts
- Handling Fulfillment orders:
- shipping of physical and e-documents –
- documenting files, creating and managing shipping (FedEx, UPS, USPS)
- Assisting with e-document management via SharePoint
- Ordering and maintaining office supplies
- Accounting Support to include:
- Receiving, processing and applying customer payments (checks, credit cards, E-checks, etc.)
- Assisting with Accounts Receivable – reconciliation and potentially some email follow up with agents and customers
- Assisting with Accounts Payable reconciliation and potentially some email follow up with vendors/carriers
Required Abilities, Knowledge and Skills
- Open-minded attitude with the willingness and desire to learn and grow. We will assist and train the right person with all the rest. We’re looking for a long-term relationship with a potential super star to become a key part of our dedicated and motivated team of professionals. No prior industry experience is necessary.
- Comfortable using and learning new software and technology.
- Computer skills are necessary– a working knowledge of the primary Microsoft products (Windows, Outlook, Word, Excel … Experience with Microsoft Dynamics 365 would be a plus!)
- A team playerwith exceptional people skills and the ability to collaborate
- Excellent oral and written communication skills
- Strong organizational and processing skills – ability to multi-task in a fast-paced, dynamic environment
- Ability to multi-task and handle multiple phone-lines
- Ability to time manage and prioritize work flow
Qualifications
· To be considered for this position, applicants need to meet these minimum qualifications listed below:
- College degree preferred but not mandatory
- Experience and a good degree of competence with Microsoft Outlook, Word and Excel.
- Experience with Adobe
- Experience and highly skilled in Customer Service.
About ProSure Group LLC:
ABOUT PROSURE GROUP
ProSure Group was organized in 1993 and is headquartered in Tampa, Florida. We are now one of the leading surety bond agencies in the Southeastern U.S., representing some of the largest and most respected insurers in the world. Our initial growth came primarily through serving the bond needs of the construction industry, and we continue to issue hundreds of millions of dollars in construction bonds annually.
Over our 28 years in business, we have expanded to provide other lines of bonds and fidelity insurance. Thousands of financial institutions, law firms, insurance agencies, medical care providers, auto dealerships, agricultural product dealers and many other businesses and industries depend on ProSure to bridge their surety bond needs to respectable, reliable surety insurance companies. Throughout this growth we have upheld – and refined – a simple but powerful formula: to provide knowledgeable, understanding and creative surety services through an excellent and educated team of professionals while using state-of-the-art technology. As we move forward, we will continue to refine our efforts, maintaining acuity for the surety bond industry while providing our clients with insight and understanding that can help their businesses survive, stabilize and grow.
www.prosuregroup.com
