Job details
Salary $15 – $18 an hour
Job Type Full-time
Number of hires for this role 1
Qualifications
- High school or equivalent (Preferred)
- Microsoft Office: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Full Job Description
ReEmployAbility is the largest national provider of specialty return-to-work services and transitional employment programs. We provide a simple, fast, safe return to work solutions to help control the rising cost of workers’ compensation while positively impacting the lives of injured workers.
We are currently recruiting for Administrative Associate to join team. This is a full-time opportunity, M-F working schedule from 9am-6pm.
This position involves preparing, editing, and sending complex and sensitive documents to program partners and participants. As well as receiving, reviewing, and processing referrals from clients for new program participants.
Essential Functions
· Prepare and send initial correspondence to participants regarding their participation in the Transition2Work program.
· Learn and understand the process of the Transition2Work program in order to effectively navigate and address various situations that may arise.
· Escalate issues to assigned Transition2Work Placement Coordinators or Team Leads as appropriate.
· Partner across the Operations Department to send out correspondence in a timely manner.
· Send all correspondence in compliance with client directions and jurisdictional requirements.
· Confirm all jurisdictional and account instructions are followed.
Qualifications
· Strong customer service skills.
· Must have attention to detail.
· Must be able to multitask, prioritize and meet deadlines with short notice.
· Accountable and punctual.
· Flexible and adaptable to change.
· Strong computer skills including proficiency in Microsoft Outlook and Word.
· Problem solving and critical thinking skills.
· Self-motivated individual and entrepreneurial.
Job Type: Full-time
Pay: $15.00 – $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location:
- One location
Company’s website:
Benefit Conditions:
- Waiting period may apply
Work Remotely:
- No
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Sanitizing, disinfecting, or cleaning procedures in place
