Voted a Great Place to Work Since 2017, we are the largest sales and marketing company in pre-arranged services. With over 40 years in the industry, the Neptune Society helps over 60,000 families pre-plan each year. We are currently looking for a Service Support Professional to assist the Location Manager with day to day operations and essential tasks.
The person in this role will report directly to the Services Manager. The ideal candidate must be customer-centric, energetic, compassionate, and have the ability to work independently or within a team.
POSITION DESCRIPTION:
- Assist the Services Manager with answering phone calls, emails, and other clerical tasks.
- Interact and connect with families in order to provide support
- Produce and maintain service contract files
- Responsible for providing administrative support to the service team
- Maintain a neat and orderly office environment
- Monitor inventory of printed materials, office supplies, etc
REQUIREMENTS:
- Strong Computer Skills
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to operate office equipment such as photocopiers, printers, fax machines, etc
- Conveys information clearly and concisely in written and spoken communication
- Resolves problems and provides solutions to customers in a timely manner
- Time management and organizational skills
- Reliable transportation for occasional errands, local health departments, deliveries, etc. (Mileage reimbursement available)
- High school diploma or Equivalent
EXPERIENCE:
- 3- 5 years of recent administrative or related experience
Why work for The Neptune Society
Voted a Great place to work in 2018, We are the largest provider of cremation and pre-arrangement services in the industry. In additional to Work/Life Balance, some rewarding benefits we provide include:
- Competitive health and wellness plans (medical, dental, vision, STD, LTD, wellness credits, etc.)
- 401(k) with company match
- Paid Time Off (Vacation, Sick, Holiday and Personal time)
- Job-related training, tuition reimbursement, and career path development
- Funeral discounts, and more
If you are committed to teamwork, respect, trust, communication, and accountability we would love to have you join our growing team today!
Job Type: Full-time
Salary: $14.00 to $15.00 /hour
Experience:
- data entry: 3 years (Preferred)
- Customer Service: 3 years (Preferred)
- Administrative Support: 3 years (Preferred)
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Other
Schedule:
- Other
