Crosstown Walk, a Preferred Apartment Community,is currently recruiting for a Property Manager. The Property Manager manages the apartment community as a complete business unit in order to achieve operational and financial results. They train, supervise and mentor a team of Leasing Consultants and Maintenance staff to uphold the company’s policies for leasing, marketing, accounting, property appearance, and resident customer service.
ESSENTIAL FUNCTIONS:
- Motivates and empowers staff/team to achieve daily, weekly, and monthly property goals.
- Plans and conducts weekly staff meetings.
- Manages leasing activity to ensure budgeted goals are achieved; breaks down monthly targets to daily/weekly, individualized goals; decides on weekly specials; leases apartments.
- Provides team leadership and focus; holds staff accountable for results.
- Provides coaching and feedback to staff; ensures job expectations are known and followed for all persons on the team; ensures consistency of personnel decisions/actions.
- Handles elevated resident issues; ensures staff is focused on improving resident satisfaction through all interactions.
- Schedules staff; plans for vacations and business requirements.
- Oversees/directs local marketing strategy for property; works with corporate Marketing team.
- Stays current on relevant market issues and competitive information.
- Manages income and expenses to achieve operational budget; review and approve property expenses; authorizes expenditures.
- Generates property wide communication to residents to inform and update them on issues and/or their apartment community.
- Assists in the preparation of the operational budget.
- Walks the property visually inspecting common areas; amenities, and vacant apartments to ensure cleanliness and professional appearance; takes action if property doesn’t meet standards
CUSTOMER SERVICE RESPONSIBILITIES:
- A complete clean and neat uniform must be worn when working on any PRM Property including weekends, if applicable.
- Personal appearance must be clean and neat at all times, according to PRM policy.
- Communicate with residents and prospects in a manner consistent with PRM’s standards.
- Read and/or listen to resident requests/complaints.
- Receive resident complaints in a calm, open, and professional manner.
- Solve problems quickly, usually within 24 hours, or contact supervisor for immediate assistance
Job Type: Full-time
Job Type: Full-time
Experience:
- Property Management: 1 year (Preferred)
- Relevant: 3 years (Preferred)
License:
- Driver’s License (Required)
Additional Compensation:
- Bonuses
- Commission
Work Location:
- One location
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Paid time off
