Assignments Coordinator / Housing and Residential Education – University of South Florida (Tampa)

College Division: Bus & Finance

Salary Plan: Administrative

Job Code/Title: 9427 / Student Programs Coord

Hiring Salary/Salary Range: $40,000

Position Number: 00027738

ORGANIZATIONAL SUMMARY: 

The Department of Housing & Residential Education provides a safe and secure living environment for residents in addition to promoting the academic success and intellectual development of student residents. The department enhances the residents’ ability to graduate in a timely manner by offering programs, services, facilities and learning communities that support the academic needs and goals of the residents. These programs, services, facilities and learning communities also align with the mission of the University to promote intellectual learning experiences outside of the classroom to maximize student success.

POSITION SUMMARY: 

The Housing Assignments Coordinator works closely with other professionals in Housing and Residential Education (HRE) to administer and manage the housing and residence education program serving over 6,400 on-campus students. This position has primary responsibility for managing the on-campus housing assignments processes, room selection processes, room transfer process, as well as general development and operation of the Residential Management System (RMS) for populations including, but not limited to First-Time in College, Returning students, Transfer students, and Affiliated Housing. This position will primarily service the non-program specific residential population. Some evenings and weekend work required.

The Assignment Coordinator is a twelve-month, live-off appointment and reports directly to the Associate Director of Operations & Outreach.

SPECIAL REQUIREMENTS:

• Some evenings and weekend work required.

RESPONSIBILITIES: 

• Occupancy Management:

• • Oversee daily management of on-campus housing assignments processes including residence hall assignments, room selection processes, room changes, space management, etc. for non-program specific populations.
  • Maintains accurate records of affiliated property’s occupancy rosters.
  • Works with department and campus partners to coordinate ADA assignments for students with special accommodation needs.

• Developing reports, forecasting, and anticipating trends:

• • Develop custom reports and queries for individuals, departments, and outside entities.
  • Assist with the coordination of all occupancy, usage, and reporting efforts for the Office of Housing and Residential Education, including identifying trends, projections and forecasting of future housing needs.

• System Management:

• • Serves as a system administrator for RMS.
  • Make recommendations for improving areas of efficiency, sustainability, training, and automation.
  • Trains users and functional teams in the RMS modules in which they work. This occurs on a one-on-one, departmental, and inter-department format.

• Engagement:

• • Approach service delivery and office operations in a friendly, positive and professional manner.
  • Research and respond to complex inquiries from students, parents, and campus partners in order to provide or clarify information on Housing & Residential Education services, options, programs, policies or procedures.
  • Serve as a secondary supervisor for student assistants (performing a variety of roles and functions, i.e. Office Assistant, Desk/Reception, Summer Call-Center, etc.).
  • Conduct presentations and staffing the resource table about on-campus housing for new student events.

• Participate in various internal and external meetings related to occupancy management:

• • Participate in after-hours rotation for assignments related issues.
  • All other Duties as Assigned.

POSITION QUALIFICATIONS:MINIMUM:

This position requires a Bachelor’s degree, with at least one year of experience in a student affairs or student personnel position; or a Master’s degree in Higher Education, College Student Personnel, or Sports Recreation Administration. Work experience may not be substituted for the Bachelor’s degree requirement for this position.

PREFERRED:

Bachelor’s or Master’s Degree in a relevant field and three years of related experience in Student Housing or Student Property Management. Experience working with diverse populations.

SPECIAL SKILLS:

Strong collaboration skills, independent problem solving, proficient will Microsoft Suite, understanding of occupancy management including report writing, process improvement.