ASSIS02039
Perform recertification interviews with residents, complete paperwork, system entry and submit to corporate office.
Track rental inquiries from referrals, walk-ins and phone contacts. Accept, date/time stamp and log all applications for unit rental.
Show vacant units, market property amenities.
Maintain knowledge of all procedures for Accounts Payable and Receivables, assist Community Manager with collections efforts.
Assist Community Manager with filing court documents for eviction; attend court hearing if Community Manager is not available.
Executes marketing campaigns for leasing of rental units, including promotion, tours of property and rental units.
Prepares, processes and modifies lease agreements and related forms. Maintains knowledge of competition and market conditions affecting leasing and operations and makes adjustments to the business and marketing models to ensure the Company remains competitive and in compliance with applicable federal and state laws.
Coordinate with property messaging service to retrieve messages and follow-up with calls if necessary.
Remain current with all applicable laws and regulations relating to residential rental properties, and maintain knowledge of current company processes and procedures.
Assist Community Manager with ordering office supplies for property when necessary.
Initiate, track and close work orders utilizing systems for property.
Assist Community Manager with other tasks and duties as required.
Required Experience:
One or more years’ experience with residential real estate management.
Tax Credit, Section 8 and/or Public Housing experience preferred.
Required Education/Training:
High School Diploma or equivalent required.
Two or more years of college preferred.
After hiring, will complete all company required certification training and testing
Required Skills and Abilities:
Professional appearance and the ability to resolve conflicts in a professional manner.
Excellent organizational skills with attention to detail.
Working Conditions:
Primarily an office environment, but will need the ability to meet residents in their units, show units to potential residents, walk around to inspect the property, often in a multi-story facility including climbing stairs. May work around cleaning solvents, paint fumes and landscaping chemicals.
Evening and weekend work may be required.
Experience
Required
- 1 year(s): One or more years’ experience with residential real estate management.
Preferred
- Tax Credit, Section 8 and/or Public Housing experience preferred
Education
Required
- High School or better
Preferred
- Some college or better
Behaviors
Required
- Thought Provoking: Capable of making others think deeply on a subject
- Loyal: Shows firm and constant support to a cause
- Team Player: Works well as a member of a group
- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Required
- Goal Completion: Inspired to perform well by the completion of tasks
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Self-Starter: Inspired to perform without outside help
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
