Assistant Community Manager – Cardinal Group (Tampa)

DIRECT REPORT: Community Manager

SUMMARY

As an Assistant Community Manager, you are primarily responsible for providing comprehensive support in all aspects of community operations, including sales, leasing, inventory analysis, budgeting and reporting, property management, rent collection, customer service, maintenance and administrative activities.

RESPONSIBILITIES (Including but not limited to)

Consistently achieves property occupancy goals.

Assists in giving leasing tours, answering leasing phone calls and processing online inquiries as needed.

Ensures efficient and courteous response to all resident requests.

Assists the Community Manager in designing and implementing a resident retention program, i.e., a newsletter, resident referral program or social activities.

Maintains inventory and orders all necessary administrative supplies and equipment for the maintenance department.

Responsible for the efficient and timely reporting, maintenance and submission of all administrative forms, files and reports.

Reports any unusual or extraordinary circumstances regarding the residents or the property.

Assists in lease audits.

Ensures that the community maintains all compliance regulations.

Assists the Community Manager in interviewing, screening and hiring of any potential employee for all departments.

Assists the Community Manager in subsequent orientation, training and scheduling of all Team Members.

Assists the Community Manager in any disciplinary or promotional recommendations with regard to all office personnel.

Participates in Cardinal U training as required.

QUALIFICATIONS

Thorough knowledge of leasing techniques and sales for student housing

Maintains a consistent level of professional customer service

Prior experience in student housing and community relations preferred

Thorough knowledge of Cardinal Group policies and procedures and community policies

Excellent computer skills: Microsoft Word, Excel, and Outlook

Working knowledge of Yardi is preferred

Available to work weekends

Ability to thrive in a fast-paced environment and manage multiple projects simultaneously

Ability to embody the Cardinal Culture and Cardinal Core Values every day

ADDITIONAL BENEFITS

Unparalleled company culture & core values

Ongoing training

Career growth opportunities

Exceptional benefits / PTO

COMPENSATION: Hourly Rate, plus Benefits and Bonus eligibility

https://www.indeed.com/cmp/Cardinal-Group?campaignid=vjcmpinfo&from=vjcmpinfo&fromjk=0ff158fcc0c194b2