Assistant Community Manager – Waypoint Management (Tampa)

Essential Duties and Responsibilities:

The Assistant Community Manager will be responsible for but not limited to the following:

• Assist the Community Manager with oversight of the leasing team and training.
• Support Leasing Consultants in the leasing of apartments and ensuring that Fair Housing guidelines are followed.
• Post rental collections, make bank deposits and oversee the administration of accounting functions for the community.
• Meet regularly with Community Manager and Regional Manager to discuss leasing issues and community performance.
• Conduct monthly market survey and recommend pricing changes.
• Maintain lease files and computer records for the community.
• Perform administrative duties as assigned by the Community Manager.
• Monitor community’s e-mail and give leads to leasing agents.
• Verify applications from leasing consultants.
• Follow up/make phone calls on delinquents.
• Ensures the integrity of the rent roll data.
• Move prospect into community on rent roll. Update renewal lease information once lease is received from leasing consultant.
• Update make-ready status and maintain status report.
• Maintain the renewal workbook as activity occurs.
• Maintain the community’s lease expiration board and fill in properly as move-ins and move-outs occur.
• Ensure work orders are entered into Rent Roll correctly.
• Complete the reports and send to Home Office.
• Make sure charge adjustments are completed and rent is posted correctly. Make sure all rents are posted on a timely basis.
• Review delinquency report from the sub meter company. Ensure that rent is not accepted for sub meter delinquency over 30 days. Charge sub meter allocation correctly.
• Research and send out prepaid letters at the end of the month.
• Process notices to vacate.

Delinquency/Evictions

• Fill out all delinquency letters and send to residents.
• Provide a list of delinquents to the Community Manager.
• Complete all eviction and collection paperwork and file with appropriate agencies.
• Review delinquency reports.
• Willing to go to court proceedings if necessary to represent community in eviction proceedings.
• File skips/evictions with Pierce Hamilton and Stern (PH&S).

Dispositions/AME

• Obtain unit damage information from Community Manager and complete security deposit dispositions.
• Complete Accounting Month End (AME) procedures and occupancy month end procedures on rent roll.
• Complete the auto-bill task in computer (make sure everyone is charged correctly) at time of move in.
• File delinquent accounts with PH&S.

Other Duties:

• Monitor water and power bills on a monthly basis.
• Send water sub metering letters.
• Complete the lease expirations and renewal data for CAAP report.
• Check/Maintain notebook to ensure procedures are being followed.
• Maintain knowledge of local eviction laws and procedures.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty

satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or

ability required. Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions.

• Must have a professional demeanor with excellent communication skills (written and verbal).
• Must demonstrate excellent sales and marketing skills with the ability to build strong relationships.
• Be well organized with the ability to prioritize and multi-task.
• Pay attention to detail.
• Must possess strong computer skills including proficient in Microsoft Word and knowledge of Internet, email and social media.

Education and/or Experience :

High school diploma or GED and 1 plus year work related experience or training; or equivalent

combination of education and experience.

Language Skills :

Ability to read and interpret documents such as safety policies, operating and maintenance

instructions, and procedure manuals. Must be able to generate reports and write correspondence.

Furthermore, must possess the ability to speak effectively to customers and employees.

Mathematical Skills:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions,

percentages.

Reasoning Ability :

Ability to apply common sense to carry out instructions furnished in written, oral or diagram form. Ability to handle problems and know when to escalate an issue.

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to:

• Stand for long periods of time, walk, sit and reach with hands.
• Climb up and down stairs several times each day
• Use hand and arm regularly for writing and/or typing
• Occasionally lift and/or move up to 10 pounds.

Job Type: Full-time

Required experience:

• Property Management: 1 year
• https://www.indeed.com/cmp/Waypoint-Management?campaignid=vjcmpinfo&from=vjcmpinfo&fromjk=78832f8c45475643