Assistant General Manager
If you are looking for a career where you feel supported then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service oriented employees who care about each other, our guests and the communities where we live. We offer a competitive benefits package to full time employees and opportunities for advancement.
Job Overview
Apply your leadership skills and ability to inspire others to create memorable experiences! As an Assistant General Manager, you play a vital role in sustaining our shared values and culture at your hotel. You will support, guide and mentor your hotel team and leading by example, you will champion them to provide great service for our guests resulting in great financial performance for our owners.
As an Assistant General Manager, you will:
- Interview, hire, train, support, coach and mentor various departments and teams.
- Champion great service and empower employees to take care of our guests.
- Cultivate relationships with guests to develop loyalty and maintain a high level of satisfaction.
- Apply problem solving skills to resolve guest and/or employee issues to their satisfaction.
- Monitor daily tasks to ensure that all standard operating procedures are followed.
- Assist with benefits administration, payroll and other human resources tasks including employee recognition and celebrations.
- Support and contribute to the proactive sales efforts of the sales team on a continual basis.
- Ensure that proper emergency procedures are communicated and followed, when necessary.
- Conduct property inspections to ensure the hotel is a clean, safe and secure environment.
- Plan for success and improvement with staff meetings, action plans and daily huddles.
- Support and fill in for the General Manager when needed.
Requirements
To be successful in this role, you need strong verbal and written communication skills. You must be able to drive, read, write, type and use various forms of technology. This job requires you to stand and move around for an entire shift and you also must be able to lift at least 25 pounds. Previous customer service and/or management experience is required. Applicants must be available to work evenings, weekends and holidays.
Potential Advancement Opportunities:
General Manager
InnVentures is an Equal Employment Opportunity (EEO) and Affirmative Action employer. We consider all qualified candidates regardless of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, pregnancy, disability or any other protected class under federal, state or local law.
Brand: Home2 Suites By Hilton
Address: 11606 North McKinley Drive Tampa, FL – 33612
Property Description: 2QM – Home2 Suites – Tampa
Property Number: 2QM
