The Front Office Manager reports to the Property Manager and is responsible for
the daily operations, financial performance and work atmosphere of the property in the absence of the Property Manager.
The Front Office Manager is also responsible for ensuring that the property adheres to operational procedures and maintains a high level of quality and guest satisfaction.

Essential Functions

. Operates property in the absence of the Property Manager as needed.
. Effectively lead with a passion that inspires employees and participate in attracting and hiring the industry’s best talent
. Drive sales through sales calls and other local marketing at the direction of the Market Manager
. Responsible for all office operations including guest services in the absence of the Property Manager
. Assist in the training, development and support of property staff
. Provide exceptional guest service
. Maximize financial performance through revenue management
. Ability to drive sales through local marketing

Job Requirements

. Must possess a valid driver’s license, current automotive insurance and reliable transportation
. Must pass a pre-employment drug and background screening
. Proficient in the English language, both spoken and written
. Must be available to work 7 days per week when needed or required as we
are open 24/7

Ideal Candidates possess:

3-5 years of previous supervisory experience, preferably in hospitality,
restaurant or retail.
.
Minimum 3 years of sales experience in the restaurant or hospitality industry
.
Basic business math and accounting skills, including Front Desk PMS Systems
.
Knowledge of the local competitive lodging landscape a plus but not required

About Uptown:

Uptown Suites is the new extended stay brand designed entirely around the needs of travelers who need a home away from home for a while. Created by the founder of iconic luxury brands such as W Hotels, Uptown Suites is setting a new standard for extended stay travel, at a value that can’t be beat. Uptown Suites offers economical, stylish, apartment-style rooms for people on the road for work, fun, vacation, or life. Inviting and affordable accommodations with full kitchens, custom mattresses, and warm, friendly service. And all the style, comfort, and convenience of home. We’re a new brand, with new rooms, and a new attitude! Plus, we’re growing! We’re open in Concord, NC, Homestead, FL and Smyrna, TN. In the coming months, we’ll launch in Austin, Denver and Tampa, with plans to add 20+ locations by 2019. This growth has afforded us the unique opportunity to attract, develop, promote and retain outstanding employees, as well as offer a competitive compensation and benefits package such as:

  • Exceptional work/life balance.
  • Paid Personal Time Off (PTO)
  • Comprehensive training programs;
  • Competitive starting salaries;
  • Bonus Potential;
  • Health, dental, vision, life and disability insurance;
  • 401(k) with company match.

If you are looking for a career with a company that values and recognizes you and your contributions to the overall guest experience and company’s success, look no further.

Uptown Suites is an Equal Opportunity Employer

Job Type: Full-time

Job Type: Full-time

Experience: