Veterans United Home Loans constantly strives to be the strongest, most knowledgeable VA loan team in the country, and so far that seems to be working out pretty well for us. Our borrowers have served our fine country with honor, and the very least we can do is find the right loan for their needs. We are a dedicated provider of VA home loans, we are the best, and we deliver results with integrity.
An Assistant Loan Officer helps Veterans and Active Duty service members in getting started with their VA Loan. They are often the first point of contact for borrowers. Together the Loan Officer and Assistant Loan Officer make up an epic team that could be considered superhero caliber.
Responsibilities:
- Calling leads, collecting borrower financial and credit information.
- Processing borrower credit information through online approval system.
- Analyzing borrower credit for pre-approval or denial of loan applications.
- Educating borrowers on the loan process, risks and benefits of loan alternatives and types of loan programs that best meet their needs.
- Requesting and gathering all loan documentation including borrowers’ income and asset information.
- Communicate regularly with internal departments to ensure that files are up to date and moving as necessary through the loan process.
Necessary Skills:
- Dedicated work ethic and diligence.
- High attention to detail.
- Excellent written and verbal communication skills.
- Excel in fast-paced, results-oriented environment.
- Thrive in a highly cooperative work setting.
- Exemplary customer service skills.
Job Requirements:
- Experience working on a power team.
- Previous customer service experience preferred (but not required).
- Proficient in basic computer technologies, appropriate for an internet-based company.
- Must be NMLS licensed or become licensed upon employment.
Veterans United is proud to be an EOE/ADA and Military Friendly employer
