Overview
Year after year, families and children flock to the Santa photo set to visit with Santa and have their annual Santa photo taken. It’s your job to create a magical experience for everyone who visits. Cherry Hill Programs trains each team member and is there to help you guide the Santa photo set team to success.
The Assistant Manager is a seasonal team co-leader responsible for supporting the Local Manager to ensure the smooth and efficient operations of the Santa photo set on a day-to-day basis. Responsibilities include but are not limited to financial accounting of all sales, budgets, hiring, payroll, costumes and all aspects of set operations. Assistant Managers must be able to perform, train and coach every role on the set. The Assistant Manager assists in motivating set employees to create a magical experience for every guest.
Essential Duties & Responsibilities
- Required to pass a Background Check
- Mandatory attendance at Training prior to start of season
- Ability to schedule and supervise set team
- Ensure timely and accurate transmittal of required data/reports:
- Inventories – NetSuite
- Online Schedules
- Payroll
- Pre-season hiring paperwork and personnel changes during season
- Daily Sales Reports – NetSuite
- Nightly transmission of data – NetSuite
- Incident Reports, if/when necessary
- Bank Deposits
- Ensure DAILY deposits are made
- Verify daily Bank deposit and credit card slips are included with financial paperwork
- Follow Cherry Hill Programs Policies and Procedures
- Ensure equipment and inventory are secured appropriately
- Ensure supplies and consumables are not wasted
- Assist with supervision and coaching of team members to ensure that operations on the set run smoothly, effectively and in accordance with all CHP policies and procedures
- Assists in establishing and maintaining a good working relationship with your District/Area Manager, team members (including Santa), Center Marketing Director, Center Manager and Staff, and build/maintain a positive image for CHP at your center
- Professional attire (in costume during season) and good hygiene is required; your personal appearance reflects on the company and you
CHP – Assistant Manager for Santa Photo Set – Job Description (Page 2 of 2)
- Maintain and safeguard:
- All CHP/Center materials and property
- All equipment and inventory
- Become thoroughly familiar with all training materials
- Learn to troubleshoot equipment where/when possible
- Ensure the set is safe and that team understands and takes responsibility for safety on set
- Must be available and willing to work Friday, Saturday, and Sunday when set is busiest
Education/Experience
- High School Diploma or equivalent work experience
- Supervisory experience and/or qualities
- Retail experience
Language Ability
- Ability to read, analyze and interpret general business forms
- Strong communication skills
Knowledge/Skills/Abilities
- Proven customer service skills
- Ability to hire staff, complete staff/set evaluations
- Ability to train/motivate team, provide instructions effectively
- Teamwork skills: ability to build, manage, motive and lead a TEAM
- Ability to prioritize, manage time and multi-task
- Ability to operate camera, POS system and other equipment, as required
- Ability to problem solve effectively
- Prior experience with Microsoft Excel helpful
- Basic Math skills
- Daily access to a computer/ability to use internet
Brand: Cherry Hill Programs
Address: 2223 N West Shore Blvd Tampa, FL – 33607
Property Description: 0635 – International Plaza
Property Number: 0635
