Urgently hiring
Towers of Channelside is looking to hire an Assistant Association Manager The Assistant Association Manager position is a full-time position working 40-hours per week. This person has assigned Assistant Association Manager (Administrator) responsibilities. This person is a right hand to the Association Manager.
REQUIREMENTS:
Physical Demands in accordance with the requirement of the ADA as:
1. Body Position:
Standing – 1/3 of the time
Walking – 1/3 of the time
Sitting – 2/3 of the time
2. Body Movements: Lifting and exerting force is required up to 25 pounds.
3. Senses: Vision – Close Vision and ability to Adjust Focus. Hearing – Ability to hear sufficient to converse in person and on the phone.
4. Mental Requirements: Fluency in the English Language (read, write, and speak) is required as the overwhelming majority of customers, vendors, and employees communicate only in that language. The mechanical abilities requirements of this position include the use and operation of office equipment and machines, including computers and printers. The ability to perceive spatial relationships is a very minor requirement.
5. Educational requirements: High School Graduate with some college course work, including courses in business (work experience may be substituted for the courses in management) is required. Environmental conditions of the Assistant Association Manager are general office conditions.
Knowledge, Skills and Abilities
- Ability to speak and write English fluently and possess excellent interpersonal, written and verbal communication and customer service skills.
- Ability to multitask and manage priorities in an efficient and accurate manner.
- Detail oriented with strong task and time management; organized with good project management and planning abilities.
- Strong initiative and ability to work independently, as well as with a team.
- Ability to think critically and make independent decisions based on sound judgment.
- Ability to work effectively and professionally with a diverse range of both internal and external staff and customers.
- Demonstrate positive, respectful and professional demeanor. Displaying a high standard for customer service not only in the office with customers and other staff members, but also on the phone.
- Knowledge pertaining to Condominiums, Co-Ops, Homeowner Associations and small Office Parks.
- Proficient in Microsoft Office applications and CINC or equivalent applications.
- Ability to type letters, create work orders, update spreadsheets and process review architectural requests.
- Take direction and follow through with detailed instructions.
- Ability to work 40-hours a week Monday through Friday between the hours of 8:30 a.m. and 5:00 p.m.
Working Conditions
- All staff members are allowed one 10-minute break in the morning and one 10 -minutes break in the afternoon. This includes breaks for smoking. A 30-minute lunch is to be taken at a time designated to make sure we have proper phone coverage.
- In addition to regular business hours, this position may require extended hours at night to travel and attend meetings, activities and events.
- This position will work in an office setting and may also require a presence on-site at the various associations from time-to-time.
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SUPERVISORY RESPONSIBILITIES: *
1. This position does not have supervisory responsibilities.
RESPONSIBILITIES AND DUTIES:
- Print and copy various sign-in sheets for meetings and assist the Association Manager to insure all meeting paperwork is ready for the meeting.
- Coordinate daily schedules with Director of Client Relations for being out of the office to conduct drive-thru and for time-off such as vacation etc.
- Conduct Association violation drive-thru as contractually required, process and update violation letters as soon as drive-thru are conducted.
- Speak with owners, vendors and board members as calls come in and as necessary. The Assistant Association Manager may have assigned community responsibilities.
- Run background checks on owners or tenants as required by the Association’s documents and the Association Manager or Board.
- Process Architectural Request as designated by the Board and the Association Manager. Send approval or denial letters once approval or denial is given by the Association Manager or Board.
- Create and follow up with work orders. Work with vendors regarding Association business as requested by the Association Manager or Board.
- Coordinate notification to owners regarding Association projects as requested by the Association Manager or Board.
- Work with the company IT person regarding any office issues relating to computers and office equipment.
- Attend night meetings when necessary.
QUALIFICATIONS:
- Prefer College Degree or equivalent experience and a High school diploma is required.
- Experience in a Customer Service field.
- Proficiency with Microsoft applications (Word and Excel knowledge mandatory).
- The ability to work 40-hours a week, Monday through Friday between the hours of 8:30 a.m. and 5:00 p.m. throughout the year. Overtime may be required.
- The ability to sit at a desk for 8-hours and the ability to conduct drive-thru in a vehicle for several hours at a time.
- A dependable vehicle is required for this position since driving to properties is a requirement..
Job Type: Full-time
Pay: $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- On call
Experience:
- Management: 2 years (Preferred)
- customer service: 2 years (Preferred)
License:
- CAMS (Preferred)
Work authorization:
- United States (Required)
