Assistant Manager – First Communities Management (Tampa)

The Assistant Community Manager is to assist the Community Manager in effectively managing the property. In the manager’s absence, the Assistant Community Manager will assume all responsibilities associated with accomplishing property objectives as set forth by the company and property owners. In addition, the Assistant Community Manager is responsible for all bookkeeping as well as accurate reporting of all deposits, vacancies and income/delinquent balances.

The Problem Solver

· Always ready to take charge and find a way to fix residents’ issues – no matter what they are.

· Relate well to all types of personalities.

· Able to shift gears quickly and often; one minute you’re billing and filing, and the next you’re fielding a call about excessive noise or a leak in an apartment.

· Love listening to people’s problems and then dishing out good advice.

The Rule Enforcer

· Give residents what they want whenever possible, but understand that rules are made for a reason and feel comfortable laying down the law when necessary.

· Handle difficult tasks with empathy, but never shy away from challenge.

· Won’t lose sleep knowing that tomorrow you may have to collect delinquent rents or even carry out an eviction.

· Share the organizations’ priorities with your team, making sure they follow protocol and motivating them to go above and beyond the call of duty.

The Organizational Genius

· Keep track of crazy number of details – without feeling like your head might explode.

· Can find the fun in methodically arranging a mountain of documents into super-organized, color coded files.

· Keep information so orderly that any person with any level of experience could easily tell which units are vacant, which are late on rent, and which have maintenance issues.

· Act as the gatekeeper of information, accumulating details and documents (like site photographs and rent collection receipts) to create insightful community status reports.

Our Vision of What Success Looks Like

· Residents are so happy in your community – they might just become lifers!

· The Community Manager can go on vacation in peace, completely confident in your ability to take the helm and keep the ship fully afloat.

· Associates, vendors, and residents always have the information they need because your communication skills are that good.

Your Building Blocks of Success

· Communicate effectively with people from very diverse backgrounds.

· Able to enforce policies with empathy.

· Resourceful problem solver.

· Impeccable record-keeping and reporting skills.

First Communities is passionately committed to developing long term relationships with clients and employees. Our culture is one that is based on honesty, integrity, service, one-on-one communication and trust. We are constantly and aggressively searching for new employees who share our values of excellence without any regard to age, race, gender, ethnicity, income, culture, and religion.

First Communities strives to deliver the highest possible standard for our clients. This standard can only be achieved with the complete dedication and commitment from our employees. As a testament to this commitment, over 60% of our current employees have over 5 years of tenure. We are seeking individuals that have the character and professional qualities to effectively achieve a higher standard for our clients.

Our mission statement follows three basic principles:

• To provide the best possible apartment home, with the best service, to the best qualified applicants at a fair market price.
• To provide this service to all in a professional and enthusiastic manner operating within owner objectives and policies.
• To provide our employees a nurturing and motivating environment that is profitable, honorable and rewarding.

We embrace all fair housing regulations, all wage and hour regulations, and all federal, state and local statutes and guidelines pertaining to the apartment industry.