HACIENDA VILLAS
Carteret Management Corporation is seeking an ASSISTANT MANAGER who will work closely with the property manager to oversee operations at a 98-unit apartment community in Tampa, FL, in accordance with the Company’s values of communication, customer service and competency. This is a permanent full time position with paid time off, health, dental and other types of insurance.
Property:
- Located in Ybor City, Tampa, Hillsborough County FL
- 98 units (1BR and Studios)
- Affordable senior apartment community; 36 units have been converted to assisted living. AL services and employees are managed by Angels Senior Living.
- HUD 202 / project-based Section 8
Responsibilities include, but are not limited to:
- Resident Relations: Maintain a positive, customer service-oriented approach to management with a goal of meeting resident and community needs.
- Operations: Assist in oversight of community, including marketing & leasing, monitoring work orders, handling resident concerns or issues, working closely with resident through the recertification process, collect and enter rental payments, manage waiting list and applications.
- Compliance: The property offers project-based rental assistance to all residents; staff must ensure that strictest compliance is maintained with all programmatic standards.
- Administrative: maximize usage of RealPage’s OneSite software for operating efficiency. Answer phones, manage filing (work orders, tenant files, vendor files), generate mailings and tenant notices, answer and address property inquiries.
A successful candidate will be able to demonstrate:
- Excellent customer service skills.
- Bilingual in both English and Spanish.
- Experience working with seniors a plus.
- At least 2 years’ experience in the multifamily housing industry; experience with affordable programs preferred.
- This is a HUD site; the assistant manager has direct involvement with tenant files and will be required to achieve an industry certification indicating expertise within the first year of employment (i.e. COS or equivalent)
- Proficiency with computers, including Microsoft Word, Excel, Outlook, and RealPage OneSite
- Ability to work cooperatively and effectively with various groups (on-site staff, vendors, corporate team, residents).
Carteret Management is an equal opportunity employer. We promote an inclusive environment that celebrates diverse perspectives, backgrounds and skills in order to best serve the communities in which we operate.
Drug-free workplace
$15 – $17 DOE
