$10 – $12 an hour
MUST APPLY AT: Sentry-SelfStorage.com, Click on “About US”, then click on ” Career Opportunities” at bottom of page, then select location & Apply.

Due to job duties qualified applicants must have a valid driver license, insurance and reliable transportation available during work hours. All qualified applicants are required to submit to a background check.

This position is the first line representative to Sentry Self Storage’s customer in the Property Manager’s absence. This is a full-time position and may also be assigned to multiple sites to provide support or fill in when a manager is off duty. This position is responsible for maintaining the daily operations of a site. Assistance resulting in superior performance in revenue, delinquency management, occupancy, maintaining cleanliness standards and customer service is required. The position works under the direction of the Property Manager and the District Manager.

Full time employees are eligible for generous benefits including paid vacation time and various insurance plans.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
– Supports sales objectives and revenue growth through maximizing conversion of telephone and walk-in inquiries into rentals
– Assists with maintaining financial controls and achieving financial goals by accurately handling cash and balancing receipts, and making collections, posting payments and processing daily bank deposits accurately and timely
– Consistently practices effective customer service techniques through:
– Answering phones in a friendly, pleasant, and professional manner
– Greeting customers promptly, enthusiastically and professionally
– Knowing and presenting the features and benefits of the property at all opportunities
– Resolving customer problems timely and effectively
– Effectively utilizes computer systems in the Microsoft Windows environment
– Monitors security system; performs lock checks on a daily basis
– Performs minor maintenance and custodial duties; cleans vacated units on a timely basis
– Assists customers with truck rentals
– Performs other duties as assigned; works with minimum direct supervision; operates effectively on a team

General Facility Hours: Monday – Saturday 9:00 AM — 6:00 PM, Sunday 9:00 AM — 6:00 PM, at most locations (generally two days off per week; not typically Saturday)
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Sentry Self Storage seeks employees that have entrepreneurial, pro-active, “can-do” mentalities, positive attitudes, can handle change, and operates with integrity. Employment with Sentry Self Storage is contingent on successful completion of a background check. Employees must have a current driver’s license and must be able to travel to a number of properties.

EDUCATION and/or EXPERIENCE: A High School diploma/GED equivalent and at least one year of related experience and/or training in direct sales, retail and/or customer service is required. Leadership skills and experience supervising others is helpful for growth potential.

LANGUAGE SKILLS: Incumbent must have the ability to write routine reports and correspondence, use a computer, and present information to groups of managers, clients, customers, and the general public in English. Ability to read and interpret documents such as safety rules, operating/maintenance instructions, and procedural manuals in English is required.

REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form and the ability to deal with problems, new challenges and change is necessary.

General Facility Hours: Monday – Saturday 9:00 AM — 6:00 PM, Sunday 9:00 AM — 2:00 PM, (generally two days off per week)

Job Type: Full-time

Salary: $10.00 to $12.00 /hour

Education:

  • High school

Location:

  • Ruskin, FL

Required work authorization: