Temporarily due to COVID-19 this position is REMOTE/WORK FROM HOME
At GTE Financial, you’ll enjoy much more than a career. You’ll experience something truly unique: a friendly, committed community of employees who are dedicated to your success—and to the advancement of the businesses, neighbors, friends, and outreach partners that give our work meaning. Established as a not-for-profit cooperative and a federal credit union in 1935, we are one of the region’s largest locally owned and operated financial institutions in Tampa Bay.
GTE Financial was named as one of Tampa Bay’s Top Workplaces and Best Places to Work!
Looking for an Opportunity to join GTE Financial is an Assistant Branch Manager role?
GTE Financial is looking for an organized, professional, motivated individual to join as an Assistant Community Financial Center (CFC) Manager. The Assistant Community Financial Center (CFC) Manager is responsible for supervising, coaching, motivating, and developing CFC team members in support of the credit union’s corporate goals and strategic plan. They will be responsible for the daily operations of the community financial center as well as serving members. The Assistant CFC Manager will also be responsible for generating leads for internal partners for Business Services, the Investment Group, and Insurance Services, coaching team members, and providing a great member experience.
What does GTE look for in an Assistant Branch Manager ?
- Coach and empower the sales team to achieve the highest performance and meet objectives set forth by leadership.
- Demonstrates and supports key behavior models to drive community financial center success.
- Assists in the recruitment and retention of maintaining a qualified team of sales and service professional employees.
- Work responsible for ensuring collaboration with internal and external partners.
- Work in conjunction with the CFC Manager on succession planning to support future advancement and promotions.
- Monitor and address performance issues on a timely basis.
- Contribute data for quarterly evaluations to measure employee’s sales and service performance.
- Conducts performance assessments as directed by the CFC manager on all employees to include development plans.
- Ensure the CFC Manager is updated on any employee concerns in a reasonable and fair manner, consistent with the values expected by the credit union.
- Lead team to support giving back to the local community by helping to create a stronger and healthier place to live and work.
- Leads employees to consistently deliver a value-added (The Member Advantage) experience resulting in high member engagement.
- Maintain high member readiness standards as a member of the leadership team; deliver a clean, neat, and accommodating environment
- Effectively use lobby leadership and lobby central to manage member traffic by integrating the use of virtual channels such as Interactive Teller Machine (ITM’s), tablets, smartphones, and ATM’s.
- Ensure employees provide quality member service by identifying and recommending GTE Financial products and services that meet member expectations and financial objectives.
- Strong leadership, business acumen, and strategic agility to be able to plan, lead, and drive change in the organization while meeting or exceeding business objectives.
- Review and analyze sales activity and forecast data to support strategic initiatives to achieve goals and objectives.
- Partner with community organizations to establish and maintain relationships that will enhance the growth and recognition of the credit union and coordinate local marketing initiatives using internal/external resources.
- Work in conjunction with the respective Community Development Officers with a focus on membership development and growth through the acquisition of prospective Community Partners while maintaining existing Community Partner relationships.
- Must demonstrate a functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act.
- Bilingual preferred (English/Spanish).
Required Qualifications:
- High school diploma or equivalent.
- Minimum 3 years’ experience in a financial institution or related field with at least 1 year of supervisory experience.
Required for Remote Work :
- A quiet workplace so you can focus on delivering excellent service to our members.
- Must live in a location that can leverage an existing high-speed internet service.
- Minimum upload speed 5 MB/s, preferred upload speed 25 MB/s.
- Minimum download speed 25 MB/s, preferred download speed 50 MB/s.
- Candidates must provide and meet all technical requirements prior to the first day of training.
- Candidates must live within driving distance of the office location and be able to regularly commute to and from the office location as needed.
Position Details:
- Location: Community Financial Centers
- Center Hours: Monday – Friday (9:00 am to 6:00 pm) // Saturday (9:00 am to 1:00 pm)
GTE was named as one of Tampa’s Top Workplaces!
Come and join our award-winning team.
GTE Financial is an Equal Opportunity Employer.
Note: The above statements describe the general nature and level of the work being performed and are not an exhaustive list of all responsibilities of an employee in this job. GTE Reserves the right to revise or change job duties at any time as directed by management. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
https://www.indeed.com/jobs?q=Community%20Manager&l=Tampa%2C%20FL&fromage=1&vjk=ae96545ca03ff81c
