Responsible to work with the Property Manager (PM) in the management of a property (or group of properties) in accordance with the terms of the property’s management agreement. Demonstrate regular use of judgment and discretion to solve problems and/or resolve issues, serve as tenant liaison in the building(s), and maintain a high level of tenant satisfaction. Scope of authority and duties are dependent on the type, size, and complexity of the building(s) managed. Job Description Responsibilities Execute all areas defined as part of the Property Manager job description, in the absence of the Property Manager May directly and/or indirectly supervise individuals, building staff, and other vendors relied upon to manage the building(s) Manage the preparation of and give approval on accurate tenant billing Under the direction of Property Manager, follow up on all delinquencies, utilizing Cushman & Wakefield or client-directed policies Obtain aging report for Property Manager and deliver standard correspondence to address tenant delinquencies Prepare portions of the monthly financial reports Code and submit property invoices Prepare aspects of annual budget document; to include preparation operating expense reconciliations Regularly inspect tenant space, common areas, base building areas and grounds to ensure a high level of maintenance, regularly interfacing with internal staff and vendors to maintain highest standards Participate in the performance oversight of all service contractors who perform building services Recommend and/or authorize vendor contracts as appropriate Document and prepare the monthly Certificates of Insurance report summary Ensure Tenant Handbook is maintained; oversee distribution of handbook to new tenants Develop and maintain aspects of the comprehensive Tenant Service package Prepare lease abstracts for new tenant files Prepare monthly rent roll for Property Manager’s review Oversee tenant requests for work orders, to include obtaining estimates, providing proposals, submitting work orders, and invoicing tenants Coordinate with the building technician and/or direct vendors as appropriate Coordinate tenant events, Fire/Life Safety procedures, and move-ins/move-outs Ensure all property files are prepared and maintained in orderly and logical manner, including leases and contracts Requirements Physical Requirements
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