The Residential Assistant Property Manager aids the Property Manager with his/her tasks to fulfill obligations of preserving and increasing the value of real estate investments for homeowners. The Assistant Property Manager will aid the management of day-to-day operations of the property, processing applications,ensuring the property is in good working order, and communicating the current status of all properties to others in the company.
JOB RESPONSIBILITIES:
Tenant Relations
- Guide tenant prospects through the application process
- Select qualified tenants
- Coordinate completion of rental agreements
- Enforce terms of rental agreements
- Collect late rents
- Deliver notices when appropriate
- Resolve tenant complaints
- Participate in eviction proceedings if necessary
Facilities Management
- Troubleshoot maintenance issues with tenants before dispatching vendors
- Document issues by entering service tickets
- Request,schedule and dispatch vendors as needed for maintenance and repairs
- Regularly inspect property to ensure it is in good working order
- Complete reports related to moving in/out, exterior, pet damage, irrigation system,appliances, etc.
- Quickly resolve emergency maintenance issues
- Document and maintain records, schedules and activity list
- Maintain property and tenant records in customer database
- Approve maintenance expenses and provide invoices to Office Administrator
Owner Relations
- Assist Senior Property Manager to keep an open dialogue with property owner on vacancies, tenants, physical condition of property and financial issues
- Facilitate an ongoing relationship between the Sales Agent and property owner
REQUIRED SKILLS:
- Familiar with applicable local, state, and federal laws and regulations
- Minimum of one-year experience in property management or two-years of experience in a customer service related industry and/or bachelor’s degree preferred
- Mechanically inclined and able to troubleshoot common household maintenance issues
- Strong interpersonal and business communication skills
- High level of organization and attention to detail
- Intermediate technological skills required including competency in MS Word and Excel
- Type 50+ words per minute
- Personable attitude and the ability to perform during stressful circumstances
- Ability to work a flexible schedule, including occasional evenings and weekends withmore hours required during summer months
- Must have a car – local driving required
- Must pass credit and criminal background and reference checks
LANGUAGE SKILLS
- Ability to read and speak and write English proficiently.
PHYSICAL DEMANDS
- While performing the duties of this job, the employee is regularly required to talk and hear.
- The employee frequently is required to stand, walk, sit; use hands to handle or feel; reach with hands and arms;and stoop, kneel and climb stairs.
- The employee must occasionally lift and/or move up to 40 pounds.
- Specific vision requirements include the ability to see at close range and distinguish color.
- At times, may require more than 40 hours per week to perform the essential duties of the position.
- Fine hand manipulation(keyboarding).
WORK ENVIRONMENT
- Internal office space and field work outside of the office.
- The noise level in the work environment is usually moderate.
- Requires travel in the field to inspect properties and meet with owners, tenants or vendors when the Property Manager is not present to do so.
- Requires walking around the exterior and interior of vacant and occupied homes on uneven terrain in all Florida weather conditions year-round.
Job Type: Full-time
Salary: $35,000.00 to $40,000.00 /year
Additional Compensation:
- Bonuses
- Commission
Work Location:
- One location
Benefits:
- Retirement plan
- Paid time off
Typical start time:
- 8AM
Typical end time:
- 5PM
