JOB SUMMARY:
Assist the management team with the day to day operations of a first class commercial office building. Manage tenant relations through the coordination of tenant requests and administration of management services. Serve as the primary daily contact for tenant services.
PROPERTY MANAGEMENT RESPONSIBILITIES:
- Assist Property Management in promoting, establishing and maintaining positive relations with the tenants and with the day-to-day operations of the property.
- Monitor work orders to ensure all requests are responded to in a timely manner and follow-up with customers to ensure service requests are completed to their satisfaction.
- Accounts payable: Code, process and track invoices for management approval and budget guidelines.
- Accounts Receivable: Run monthly receivable reports for review and collection. Generate late notices per lease agreements.
- Assist in the preparation of monthly and quarterly financial reports and the preparation of yearly operating budget.
- Maintain monthly rent roll for tenants and coordinate scheduled charges with accounting.
- Process Tenant Billings: Track tenant utility, work order and improvement charges and bill back on monthly basis.
- Coordinate parking and security card access program.
- Assist in tenant move-in/move-outs to include certificates of insurance, signage, move management, closeout and inspection.
- Perform routine cleaning inspections to ensure compliance with building and management standards.
- Act as liaison between senior management and clientele to ensure favorable relations.
- Assist in the solicitation of bids and prepare vendor service contracts.
- Maintain insurance certificate for vendors and tenants.
- Lease Administration: Prepare lease abstracts and have a strong understanding of landlord/tenant lease obligations.
ADMINISTRATIVE RESPONSIBILITIES:
- Answer and route phone calls from tenants and vendors to the appropriate contact within Property Management and/or dispatch personnel based on immediate needs.
- Maintain office equipment, service contracts, organize and purchase supplies.
- Prepare general correspondence and memos.
- Update and file all documents for vendors and tenants.
- Maintain and update customer contact database.
- Organize, compile and prepare reports for distribution.
- Support other special requests or projects as requested.
QUALIFICATIONS:
- Associates or Bachelor’s Degree preferred.
- 3 to 5 years of previous commercial property management experience preferred.
- Prior administrative experience and experience in property and real estate management highly desirable.
- Proven customer service and problem solving skills.
- Excellent written and verbal communication skills.
- Demonstrated ability to determine needs and achieve results without close supervision.
- Demonstrated proficiency with computer programs to include Microsoft Office (Word/Excel).
- Ability to organize and coordinate work efficiently, and set priorities.
- Ability to work independently and as part of a team.
- Consistently projects professionalism.
- Ability to work under pressure and effectively meet deadlines.
- Ability to communicate effectively and courteously in challenging situations.
BENEFITS
Farley White offers an attractive benefits package available immediate upon hire which includes health, dental, retirement savings program with company match, short & long-term disability, life insurance, pre-tax medical expense savings program, generous paid time off and company holidays. To learn more about Farley White Management visit farleywhite.com
Job Type: Full-time
Salary: $35,000.00 to $60,000.00 /year
Required experience:
- Commercial Property Management: 5 years
Required education:
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