About Us
Great Jones (https://www.greatjones.com), NYC founded and a venture-backed startup, is rethinking the $40B property management industry from the ground up. By combining proprietary, best-in-class technology with deeply experienced local teams and a network of skilled partners, our full-service offering enables property owners to achieve exceptional performance from rental ownership without the management friction or headaches.
The Great Jones platform’s custom tools and data sets enable faster, more effective decision-making and issue resolution, powering 300-500% productivity gains versus typical property managers while offering real-time transparency that delights owners and retains residents. Great Jones allows the owner of a midsize portfolio, or even a few rental homes, to achieve the same occupancy levels, cost savings, and sophistication as the REIT that owns tens of thousands.
The result of all of that? Trusted partnership and profitable, passive income, at last.
Job Summary
The Assistant Property Manager will be responsible for providing excellent customer service to Great Jones residents, both current and future, in a highly interactive work environment. The Assistant Property Manager will also accommodate resident requests for assistance and service, help coordinate move-ins and move-outs, oversee collection and renewal efforts, perform property accounting activities, ensure the resident’s property is well-maintained, and perform additional duties as requested.
Essential Job Functions
- Greet and assist walk-in clients and provide superior quality customer service
- Answer telephone calls, emails, and web inquiries quickly, concisely, accurately, and in a professional manner
- Facilitate prospect self-showings and applications for prospective residents for upcoming or available residential homes
- Assist in the preparation of lease documents and follow up on statuses for outstanding documents needed from future residents
- Research any Homeowners Association discrepancies or violations and resolve accordingly
- Process invoices, payments, and update deposit accounting records in the property management system
- Help facilitate move-in and move-out processes for current residents and coordinate appropriate activities with other team members
- Document service requests from residents and forward requests to the Field Operations team in a timely manner
- Accept and apply resident payments, and post other charges to client accounts and ledgers
- Collect, organize, and open mail daily and deliver to the appropriate party
- Abide by all local, state and federal laws, including all laws governing Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and additional regulations concerning real estate or leased assets.
- Other related essential tasks as determined by the Property Manager
NOTE: An Assistant Property Manager will be expected to transfer his/her licenses to Great Jones’ state entity and will not be permitted to perform realtor duties while employed by Great Jones. An Assistant Property with broker licenses will likewise be expected to qualify as Great Jones’ state entity.
Minimum Requirements
- High School or GED is required
- 2+ years of residential property management experience
- Strong experience working with property management software and related technologies
- Real estate license preferred
Job Type: Full-time
Salary: $45,000.00 to $47,500.00 /hour
Experience:
- Residential Property Management: 2 years (Required)
- property management software: 1 year (Preferred)
Education:
- High school or equivalent (Required)
License:
- Florida Real Estate License (Preferred)
Work Location:
- One location
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Paid time off
- Flexible schedule
- Parental leave
- Professional development assistance
