Job Description
Part -Time Assistant Manager – Self Storage (Tampa)
Part-time position to include discounted storage (after probationary period of 90 days). The position is approximately 24 hours/week and will include Saturdays. The pay starts at $12.00 There is also a quarterly bonus after 90 days which can add $1 to $2 per hour to the hourly rate. WE DRUG TEST AND RUN A BACKGROUND CHECK
Position Description: The Assistant Manager is responsible for assisting the Manager of the storage facility. Duties include, but are not limited to:
Sales –
- This position is a sales position, not merely a caretakerposition. The management team is the primary sales force for all services. He or she must be able to sell effectively both in person and over the telephone using the companies process, which includes developing rapport with the prospective customer, investigating their situation to determine their storage needs, making a convincing recommendation that would best serve the prospective customer, and enter into a sales agreement.
- Must be able to present the rental agreement (lease) and addendum’s to ensure the customer accurately completes the rental agreement.
- Must continually strive to improve his or her sales skills.
Disposition and Attitude –
- The ability to interact with customers in a warm, friendly and professional manner at all times both in person and on the telephone.
- Able to interact with his or her co-workers (supervisors, subordinates and peers) and vendors in the same manner.
- Be able to effectively deal with upset or unpleasant customers using a Best Practice on complaint handling.
- Must strive to continually enhance his or her skills and knowledge in order to most effectively serve our customers.
Product Knowledge –
- The Assistant Manager is a knowledgeable advisor to the customer and must maintain a thorough understanding of storage/moving concepts and terms and services offered.
Office Operations –
- Must be competent with processing transactions, billing, balancing a cash drawer, proper filing and organizing, renting a truck to customers, use of telephone and general office procedures.
- Computer Skills -Should be comfortable working with Windows operating system and have efficient typing skills. Capable of learning applications that include, but are not limited to, SiteLink Management software, Outlook email, credit card processing software, gate software, video surveillance system, and Microsoft Office applications.
- Management of Delinquent Accounts & Collection Calls
- Facility Maintenance – It may also be necessary for the Assistant manager to perform some of the maintenance and cleaning work himself or herself.
- Physical Requirements – Be able to maintain the cleanliness of the facility, office and bathrooms throughout the workday. Must be able to walk considerable distances to show units to prospective customers, and help customers with their garage doors or their locks and keys when they have difficulties. It is required that to bee able to lift up to forty (40) pounds and operate a drill and other small power tools.
- Communication Skills – Proficiently receive and communicate information using a variety of mediums including email, printed documents, and telephone and must effectively communicate with all personnel.
Please submit your resume to this email.
WE DRUG TEST AND RUN A BACKGROUND CHECK NO PHONE CALLS PLEASE.
Job Type: Part-time
Salary: $12.00 to $12.50 /hour
Experience:
- Sales: 3 years (Preferred)
- Customer Service: 3 years (Preferred)
License:
- Drivers (Required)
Typical end time:
- 6PM
