Assistant Property Manager – MAA (Tampa)

The Assistant Property Manager 440+ works closely with the Property Manager in the daily operations and financial performance of a large sized (440+ unit) property. Some of the specific duties of the Assistant Property Manager include overseeing the activities of office personnel; collecting rent from residents and other, ancillary income; posts, or records, the income in the Yardi system that transmits to the Corporate Office; may complete Statements of Deposit Activity (SODAs) and/or perform inspection of recently vacated apartments; handles rent collection problems and keeps files on each resident; assists the Property Manager to address and resolve internal and external issues of associates, residents, and vendors; leases apartments as needed and may oversee the work of other leasing personnel; assumes the duties of the Property Manager in case of the Property Manager’s absence.

Essential Duties and Responsibilities:

• Works closely with the Property Manager to effectively manage activities such as leasing, resident retention, concessions, and customer service; may oversee the activities of office personnel.

• Collects rent from residents and posts it in the Yardi system.

• May complete the Statements of Deposit Activity (SODAs) for vacated apartment units in the Yardi system.

• May perform a physical inspection of recently vacated apartments.

• Contacts delinquent residents or sends late notices and eviction notices; follows proper procedure if rent is not received within a specified period of time.

• Sends out renewal notices.

• Performs leasing activities, including generating traffic, responding to telephone and internet inquiries, greeting prospective residents, touring prospective residents, qualifying prospects, and closing the sale by obtaining rental application and deposit.

• Assists the Property Manager in addressing and resolving internal and external issues of associates, residents, and vendors.

• May oversee the work of leasing and other office personnel.

• Assumes the duties of the Property Manager in case of the Property Manager’s absence.

Required Skills

• Knowledge of basic bookkeeping and accounting practices

• Knowledge of property management business procedures

• Knowledge and compliance with community rental information and Federal, State and Local Fair Housing guidelines

• Ability to maintain an organized filing and schedule system

• Ability to communicate effectively, both orally and in writing, to residents, co-workers, and vendors

• Good sales and customer service skills

• Ability to direct the work of others

• Ability to read, understand and explain resident ledgers

• Knowledge of, and ability to use Microsoft Office application software and Yardi

Driving Requirements

Must have a valid driver’s license or access to immediate transportation to attend meetings, events, and daily activities.

Required Experience

High school education and three years of experience in a customer service position where bookkeeping or financial responsibility is significant, or one year of experience in a property management position such as Leasing Consultant or Bookkeeper where customer service and financial accounting is used. Bachelor’s Degree is preferred. Functional knowledge of Microsoft Office applications.

Preferred Qualifications:

Post-high school education, preferably in bookkeeping or accounting. CAM or NALP certification.

Yardi knowledge and experience.

This position requires you to complete the PeopleAnswers Assessment to be considered. You will be prompted to a website to complete it upon submission of your online application. Applications without an assessment will not be considered.

Job Location Tampa, Florida, United States Company Location Colonial Grand at Hampton Preserve Position Type Full-Time/Regular