Full Job Description
Job Title Assistant Property Manager, Multifamily
Job Description SummaryThe Assistant Property Manager is responsible for maintaining our communities to a market ready standard, ensuring high-level of service at all times. Assistant Property Managers are also responsible for building and motivating high performing teams to maximize the performance of the property.
Job Description
Essential Job Duties:
- Ensuring the smooth running of our community in a fast-paced environment.
- Assist the Property Manager with the overall operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
- Assist the Property Manager with providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
- Complete lease/renewal paperwork to ensure completion to completion to company standards.
- Track and evaluate advertising, and all client traffic.
- Assist the team by maintaining and modeling the Cushman & Wakefield mission to be the best national management company.
- Assist the Property Manager with the day-to-day operations of entire on-site team, ensuring that all Cushman & Wakefield policies and procedures are being followed.
- Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary.
- Maintain residents’ files in accordance with company’s standards.
- Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
- Manage and maintain all aspects of overall community budget and finances.
- Work with leasing staff to ensure that leasing/marketing goals are being met.
Competencies:
- Effective communication and customer service skills.
- Computer literate, including Microsoft Office Suite and internet navigation skills.
- General office, bookkeeping and sales skills and excellent oral and written communication skills
- Determine leasing opportunities of staff and work on goal setting – improving the performance of each staff member.
- Supervise day-to-day operations of team, ensuring that all C&W policies and procedures are being followed.
- Work with leasing staff to ensure that leasing/marketing goals are being met.
- Be able to manage a team.
- Perform any other related duties as required or assigned.
Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected]. Please refer to the job title and job location when you contact us.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, email [email protected] or [email protected]. All inquiries not related to accommodations will go unanswered.
