Job Summary: Assists the Property Manager with the oversight of the daily operations of the apartment community.
Duties and Responsibilities:
- Address resident concerns and conflicts with the Manager’s knowledge.
- Assist applicants with the completion of apartment applications.
- Generate mailings for third party verifications when processing move-in applications and recertifications.
- Prepare and mail application approval/rejection letters.
- Formulate and type letters to residents (e.g., charges) upon the direction of the Manager.
- Prepare tenant folders for move-in and recertification signing.
- Collect rents and generate computer receipt for payment.
- Monitor recertification dates on current residents.
- Assist Manger with unpaid rent follow-ups.
- Enter work order requests into computer system.
- Schedule and monitor daily calendar for Manager.
- Answer and addresses property information inquiries.
- Perform general administration and clerical duties as assigned including, but not limited to, processing incoming/outgoing mail, copying, faxing and filing.
Qualifications:
- High school diploma or its equivalent;
- Prior experience in property management specifically Section 8 Project Based Voucher, HUD guidelines, LIHTC and Fair Housing guidelines;
- Proficient computer skills, including Word, Excel, Onesite experience preferred;
- Cooperative and able to work as part of a team;
- Strong verbal and written communication skills;
- Flexibility to perform other duties as assigned;
- Consistently professional, courteous and friendly.
Essential Physical Requirements:
While performing the duties of this position, the employee is regularly required to sit, use hands and fingers, and talk and hear. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to stand, stoop, kneel, crouch, climb or walk briskly. The employee must occasionally lift and/or move up to 10 pounds.
Job Type: Full-time
