Department: Operations
FLSA Status Full-time, Exempt
Reports To: Property Manager
Benefits: Full
DESCRIPTION:
This is administrative work involved in the management of residential real estate. Work involves assisting the Asset Manager in managing the housing operations for an assigned community and performing related duties. He/she is responsible for assisting management to ensure compliance with applicable HUD regulations and Authority policies.
This position receives administrative direction from the Property Manager. The employee in this position must be capable of acting on behalf of the Property Manager in his/her absence.
ESSENTIAL DUTIES
The statements contained below reflect general details as necessary to describe the principal functions of the job, the level of knowledge and skill typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise balance the workload.
An essential function is a duty or responsibility that is critical or a unique component of the job and is required to be performed with or without reasonable accommodations.
- Perform supervisory, administrative, and management functions involved in property operations in the absence of the Property Manager.
- Assist, confer with, and advise new residents on lease requirements and responsibilities.
- Conduct applicant background checks and recommends acceptance or rejection of applicants.
- Interviews prospective residents, shows available apartment units to applicants, and explains the operation of the dwelling equipment.
- Lease vacant units to approved applicants.
- Conducts eligibility of the initial examination and the re-examination, recertification for the tenants income and family composition as applicable.
- Manages and maintains a waiting list of prospective residents.
- Maintains and monitors lease and accounting records, accounts receivable/delinquency records and eviction notifications. Collects rents and other monies due from residents; posts collections to resident account cards, prepares and makes bank deposits, prepares financial reports and reviews same to assure accuracy and completeness prior to submission.
- Prepares and monitors daily, weekly, and monthly vacancies and delinquencies reports.
- Coordinates follow-up and initiation of work orders and requests for maintenance work.
- Monitors contractors rendering services on the property.
- Inspects all apartments and grounds for maintenance and repair requirements to insure that maintenance personnel and residents are maintaining units and grounds in a decent, safe, and sanitary manner and directs resident and maintenance supervisor in remedying any noted deficiencies.
- Responds to emergencies during working and non-working hours.
- Receives, prepares, reviews, prioritizes, and assigns maintenance and repair requests and work order schedules. Conducts periodic quality assurance inspections to assure the satisfactory completion of work orders.
- Conducts and maintains perpetual and annual inventories of supplies and equipment and reviews requisitions for the purchase of supplies and equipment to assure compliance with Housing Authority purchasing policies and procedures.
- Prepares rent roll controls on all move-ins, move-outs, rent changes, etc.
- Counsels tenants delinquent in rent payments and takes appropriate action.
- Investigates written and/or verbal tenant complaints and resolves them when possible; refers others to Property Manager.
- Prepares monthly, quarterly, and annual HUD reports as applicable and assigned.
- Refers tenants having social problems to appropriate organizations.
- Establishes and maintains a good rapport with the public, fellow employees, residents, and other housing authorities; and promulgates and maintains Housing Authority policies, rules and applicable HUD regulations.
- Attends and participates in resident association meetings.
- Assists in the preparation of the annual budget for the property; prepares daily statement of operations; reviews and approves payroll timecards; reviews and monitors all property reports for compliance with operating standards; assures accuracy and timeliness of all reports submitted to the Property Manager and/or his/her supervisor.
- Approves petty cash expenditures and submits report on same.
- Reads and computes utility meters and submits reading to supervisor for billing to residents.
- Works with various governmental agencies, housing authorities, and the public as appropriate.
- Perform related duties and responsibilities as required
ADA STATEMENT
In compliance with the Americans with Disabilities Act, the Pinellas County Housing Authority will make reasonable accommodations to the known disability of a qualified applicant or employee to enable people with disabilities to enjoy equal employment opportunities, if it would not impose an undue hardship on the operation of the employers business.
ETHICS
As a governmentally funded agency, PCHA is committed to maintaining the highest of ethical standards. Applicants selected for employment are expected to perform work responsibilities with the highest degree of integrity, professionalism and honesty, to merit the respect of co-workers, clients, partners, vendors and the general public. Applicants selected for employment are also expected to serve the public with dedication, concern, courtesy and responsiveness.
DISCLAIMER
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
This position specification is not an employment agreement or contract. Management has the exclusive right to alter this position specification at any time, without notice.
PCHA is an Equal Opportunity Employer.
MINIMUM REQUIREMENTS
- Associates degree from an accredited college or university with major course work in a related field. Bachelors Degree desired; A combination of experience and training would likely provide the required knowledge and abilities to qualify.
- Two (2) years of experience in real estate, property management or management of facilities involving public contact. Experience with HUD programs desired.
- Florida Class E drivers license and be insurable by PCHAs liability and fleet insurance carrier.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of:
- Maintenance operations related to residential housing.
- Pertinent Federal, State and Local laws, codes and regulations.
Ability to:
- Interpret and apply Federal, State and Local policies, laws and regulations.
- Operate office equipment including computers and supporting word processing and spreadsheet applications.
- Communicate clearly and concisely, both orally and in writing.
- Establish and maintain effective working relationships with those contacted in the course of work.
PHYSICAL DEMANDS AND WORKING CONDITIONS
The work schedule is Monday Friday, and some weekends may be required. This role is in an office environment and requires sitting, talking, hearing, reaching, stooping, kneeling, and using hands and fingers to operate a computer.
https://www.glassdoor.com/Job/tampa-fl-real-estate-jobs-SRCH_IL.0,8_IC1154429_KO9,20.htm?fromAge=1
