Job Description
The Assistant Property Manager’s primary responsibilities are to assist the Property Manager with the day-to-day operations in achieving the financial and operational objectives of the community while ensuring everything is conducted in compliance with all local, state, and federal landlord/tenant and Fair Housing Laws. The Assistant Property Manager helps oversee property maintenance, manages accounts payable/receivable, assist with resident relations, and help oversee capital projects occurring at the property.
Job Responsibilities:
- Works with property management team to minimize expenditures, maximize revenues, and adhere to budget cost parameters.
- Works with office staff and accounting department to ensure all rent is collected as due and that all revenue data is posted correctly in Yardi.
- Manages preparation of all tenant correspondence, including late payment notices.
- Produces monthly tenant delinquency reports and property accruals.
- Works with property manager to complete monthly financial and property activity reports.
- Works with property manager to prepare annual budgets and tenant CAM Reconciliations.
- Shows vacant suites as necessary and explains property rules and regulations.
- Ensures all move-in/move-out paperwork is completed correctly and has been approved by the property manager.
- Must have skill in dealing with problem residents and general problem solving skills.
- Ensures all apartment move-in, move-out, and other leasing data is entered correctly and in a timely manner into the Yardi system.
- Works with management team to administer renewal program and works to maximize tenant renewals.
- Works with property manager to hire, train, and develop on-site employees according to company policy and procedure.
- Assists property manager with counseling and reviewing employees as necessary and as required by company policy and procedure.
- Works with property manager to develop an effective, proactive team that works together to achieve property objectives.
- Works with property manager and maintenance team to insures that suites, common areas and grounds are maintained according to property objectives.
- As required, inspects apartments, common areas, and the property grounds to insure adherence to property standards.
- Works with property manager to insure adherence to company safety standards, policies, and procedures.
- Works with property manager to insure that all safety inspections are completed as required and ensures adherence to company key control policies.
- Completes, as necessary, all required paperwork for all liability, workers’ compensation, and property insurance claims.
- Oversees tenant and vendor insurance program.
- Takes escalated service requests and works with the property team to ensure adherence to customer service standards.
- Works with on-site staff to insure that tenant issues are dealt with in a timely manner and that proper follow-through is done.
- Assists property manager with scheduling, organizing, and hosting tenant functions.
- Assists with marketing the property to raise awareness and increase traffic.
- Gain full knowledge of the Property Manager’s role to assist when they are out or to accept a promotion when/if the opportunity presents itself.
Qualifications
- High school diploma or its equivalent. Prefer a college degree for the position.
- 2+ years’ experience in property management as an Assistant Property Manager, along with experience as a leasing consultant.
- Demonstrate the ability to recognize problems, collect information, and work to resolve the problem in a timely and effective manner.
- Ability to learn the Engaging Leasing Process.
- Effective communication, organizational, and time management skills.
- Achieve Fair Housing certification prior to interaction with prospects or residents.
- Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook as well as community software applications.
- Experience with Yardi software is preferred.
- Knowledge of OSHA laws and regulations.
- Knowledge of Landlord/Tenant Law.
- Participate in training in order to comply with new or existing laws.
- Be able to work weekends, evenings, and holidays if needed.
- Present self in a neat, clean and professional manner at all times throughout the workday or whenever present at the community.
- Comply with expectations as demonstrated in the Employee Handbook.
- Ability to work evenings, weekends, and holidays.
- Successfully pass a drug test and background screening.
Additional Information
Pay based on experience.
https://jobs.smartrecruiters.com/TheMichelsonOrganization/743999681327986-assistant-property-manager
