Associate Director of Property Management – Metropolitan Ministries (Tampa)

ESSENTIAL RESPONSIBILITIES: 

• Manage the day to day relationship with Metropolitan Ministries property management company, to include maintenance needs, grounds, utility billing, and ensuring vacancies are filled in a timely manner with qualified applicants. In the event the property management company authorizes a tenant that does not meet the restricted criteria, this role may stop proceedings and work with the Sr. Director of Operations and the Programs team to identify suitable alternatives.
• Create and execute a preventative maintenance and capital replacement plan for Metropolitan Ministries owned rental properties.
• Reviews prospective resident files and collaborates with Director of Accounting and Director of Grants for audits on grant-funded properties.
• Create and implement a process for families in our offsite housing units, to include ensuring the apartments meet our standards, coordinating multiple departments to get supplies into the unit for new families, ensuring landlords complete repairs in a timely manner, ensuring units are clean when families move out, and coordinating “walk through” inspections of units.
• In the event a rental unit is not repaired in a timely manner, work with Grants and Accounting departments to ensure accurate calculation of rent abatement.
• Coordinating staff office and furniture moves, to include notifying all affected departments, e.g., IT, Maintenance, Environmental, HR, and Volunteer Services, and preparing a move timeline.
• Determines need for replacement furniture for units that are housing clients, in coordination with the Thrift Enterprise and Purchasing when donated furniture not available.
• Act as liaison for city and county inspections of rental properties as needed.
• Work collaboratively with Programs Departments and Logistics Manager to manage fleet vehicles to include maintenance, sign out and inspection processes. Assist with grant department needs as requested.
• Attend the Special Events Committee meetings and ensure all Operations teams are advised of event needs.
• Collaborate with the Senior Director of Operations and the Risk Manager to maintain a secure campus by working with our security vendor to recommend strategies and policies.
• Perform an annual review of the Emergency Management Plan and make recommendations to Sr. Director of Operations as needed.
• Assist with hurricane response plans and support the Metropolitan Emergency Response Team as needed.
• Support the holiday center program as directed.
• Take advantage of the existing work order system to track service history, measure outcomes, provide reporting, assess future needs, and makes adjustments based on data.
• Assists in contract negotiations, obtaining bids, and general purchases in compliance with Met Min accounting policies.
• Assist in the preparation of an annual budget for operations departments.
• Engage in a personal training development program.
• Provide support to Operations and other teams as needed.
• Meets personal goals and actively contributes to the achievement of team and organizational targets/goals as stated on the Balanced Scorecard and in the annual plan.
• Active proponent and participant of Sanctuary concepts and activities.

Education and Experience :

BS degree with 4 years related experience; supervisory experience preferred. Additional years of related field experience may compensate for degree requirement. Experience with project management desirable.

Skill Requirements: 

Ability to work well with ever changing priorities and or situations; must be a self-starter who can work well with others at all levels both on campus and elsewhere. Good computer and clerical skills to match needs of position to include Microsoft Office with skills in word processing and spreadsheet mandatory. Must be able to work within a multi-disciplinary team framework; must be able to communicate effectively in English; Spanish as a second language helpful. Dependability; demonstrates maturity and sensitivity to issues of faith, culture, and other sources of diversity; ability to plan and organize work and attend to detail; ability to handle job related matters in a professional and diplomatic manner; ability to prioritize and multitask in a stressful environment with fluctuating resources.

Physical Requirements :

Hearing and speaking ability which allows for effective oral communication of information; physical, emotional and spiritual stamina to handle job-related issues and stress. Must be able to tolerate exposure to local climate for extended periods while working out of doors; must be able to work in freezer/cold storage unit environment. Must be able to endure prolonged standing, sitting, or walking and perform tasks that require bending, sitting or stooping; must be able to work in areas with low or no lighting and be able to tolerate heights. Ability to lift 50 pounds, move heavy items using a dolly or similar tool, move bulky items typical of household moves as needed, and go up and down stairs.

Other :

Must demonstrate legal authorization to work in the United States. Ability to accommodate a flexible work schedule during strategic and holiday periods of the year including weeknights, weekends, and particularly Thanksgiving and Christmas Day. Must be legally licensed and capable of driving Ministries vehicles. Must pass applicable pre-employment background screening procedures, specifically criminal background/drug and alcohol testing.

Hours :
Monday through Friday from 8:30-5 pm

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