Description:
Join Franklin Street – the fastest growing commercial real estate firm in the Southeast!
At Franklin Street, we achieve success with a collaborative company culture – hiring top professionals sharing our value for integrity, hard work, and accountability.
Franklin Street offers competitive salaries, medical – including additional discounts, dental, and vision benefits, disability and life insurance, 401(K), paid time off, and holiday pay. We also love working together to help the community through our company sponsored philanthropy events.
Franklin Street is currently seeking an Assistant Property Manager for the Property Management team. Successful candidates will be those possessing a background in leasing and supervisory leadership.
ESSENTIAL FUNCTIONS
- Generate three-day notices and send small balance notices
- Issue supply order purchase orders
- File evictions as instructed by property manager
- Reconcile laundry equipment fee with Yardi charges
- Prepares move out files and distributes to leasing consultant for mailing
- Collect and secure rental and utility payments
- Post checks and make daily bank deposits while verifying the accuracy of deposits.
- Coordinate resident events with vendors
- Complete move-ins in Yardi following established move in checklist
- Send documentation to collection companies as requested for outstanding balances not paid within 30 days after a resident’s move out
- Monitor community manager dashboard for any pending move ins/outs
- Deliver late rent letters, notices and personally contacts all residents while adhering to established compliance procedures
- Assist in the eviction process and follow-up procedures.
- Input daily activity transactions into appropriate software and other systems
- Prepares accounting records and reports, including Statement of Deposit Account and monthly close out.
- Ensure occupancy targets are at company standards by performing tasks to effectively market and lease apartments while maximizing the retention of current residents
- Uses prescribed sales techniques and methods required by the Company effectively and in a legal and professional manner to show and lease apartments and prepare leases
- Maintain proficiency with Company equipment and software systems (Yardi, / OneSite, time management, MSOffice, Outlook, etc.) in order to review and reconcile monthly reports, communicate effectively, and follow Company procedures
- Maintains orderly and up-to-date files in accordance with applicable laws and Company policy and procedure
- Plans, coordinates, and participates in resident retention functions.
- Handles or assists in receiving, recording, preparation and follow-up of work orders to facilitate resident’s service requests
- Performs regular physical inspections of the property including vacant and “make-ready” apartments and follows up with Maintenance Supervisor to ensure that work has been completed to Company standards
- Ensures property and staff always maintain a safe environment for residents and staff including: compliance with legal guidelines and company standards, always executing company safety program effectively
- Conducts regular (monthly at minimum) inspections of apartments, common areas, and amenities
- Maintain and utilize supervisory level knowledge of common property management business practices in order to ensure effective implementation of plans and strategies and to ensure timely corporate reporting including:
- Company policies and procedures, market data, systems reporting tools, general accounting processes, legal compliance including Fair Housing and OSHA etc
- Meets with residents regularly to address any rent delinquencies or resolve issues related to resident’s occupancy
- Model a high level of customer service and ensures all employees display a courteous and helpful attitude towards residents, co-workers, and all visitors to the property.
- Performs daily review of service requests to ensure timely completion and adherence to legal time restraints
- Practice and promote a team environment. Assists with duties of the Property Manager as directed or in his/her absence
- Report any unusual or extraordinary circumstances regarding residents or the property
- Takes initiative for seeking training / educational opportunities and self-improvement for professional growth and development
- Follow and demonstrate Company policies, procedures, and best practices, both as an individual as the leader of his/her team
- Other duties as assigned.
Requirements:
KNOWLEDGE, SKILLS, AND ABILITIES
- • 2+ years of property management experience preferred
- • Above average telephone and communication skills including the ability to read, write,
- and comprehend the English language at a fluent and professional level.
- • Strong analytical, problem-solving skills
- • Attention to detail and exceptional follow-thru
- • Ability to multi-task in a fast-paced, ever changing environment
EDUCATION AND TECHNICAL REQUIREMENTS
- Proficiency with standard office equipment including computer, MSOffice suite (Excel,
- Word, Outlook), calculator, fax machine, and electronic scanner
- Supervisory level math skills including the ability to calculate pro-rations, bank deposits,
- time keeping records, etc
- Must possess a valid driver’s license
- Must have reliable transportation in order to make bank deposits, attend meetings, purchase / pick-up supplies, etc. as needed
- High school diploma level of education or above
- College degree and/or certification a plus
- Yardi or comparable property management software proficiency a plus
- Limited travel and overnight stays may be required
- Must always maintain a professional appearance and demeanor
Must be able to successfully pass pre-employment (post offer) drug screen and background check.
Franklin Street is an Equal Opportunity Employer.
