Health Insurance company in South Tampa area. Inbound call center environment. Open availability including 8a-11p (7 days a week) is required for this Contract opportunity. Medicare experience is a plus! Microsoft Excel and Outlook. The position is paying $11.00 per hour.
Job Description:
1) Take inbound calls (30-50 calls).
2) Answering questions on policies, procedures and benefits.
3) Occasionally outbound calls to doctor’s offices to verify something for customer.
4) Research work on a claim, claims statuses, fax info.
5) Document notes from calls into database (IKA).
