Call Center Representative
Job Number:172705
We are Hiring for our April and May classes!
Join a ten-time recognized Tampa Bay Times Top Workplace! If you strive for excellence, enjoy helping others and flourish in a fast-paced environment, then you might be a fit for Progressive’s call center team. We can help you find a position that best fits your skills and experiences. Starting your role from the comfort of your home, you’ll be provided office equipment and virtual training. However, as circumstances change, such as the situation with COVID-19, you may be required to work full-time in our office location.
Job opportunities
- Inbound Sales Reps offer new customers the best products for their needs – no cold calling!
- Customer Service Reps support existing customers managing their policies
Must-have qualifications
- One or more years of college education or relevant work experience which includes:
- Customer service, sales and/or influencing others
- Fast paced and changing environment
- Multitasking and time management
- Effective communication, verbally and in writing
- Computer skills
- Live within 75 miles of Riverview, Fl
Pay rate: $16.50-$18.50 per hour depending on experience, plus:
- An additional 10% when you work evening or weekend hour
- Performance-based reward
Training starts: We are hiring for our April and May classes
Permanent schedule: Most schedules will include a weekend day and evening hours after completion of training
Work from home office details
- Designated workspace free from noise and other distractions
- Remote office internet connection via DSL or Cable Modem with minimum speed of 1mbps down and 0.5mbps up
- Computer or router physically connected to the modem by a cable (no wireless connection)
- All Progressive hardware you receive needs to be connected to a surge protector
Benefits
- Gainshare bonus up to 16% of your eligible earnings; Progressive rewards each of us with an annual bonus based on company performance
- 401(k) with dollar-for-dollar company match up to 6%
- Diverse, inclusive and welcoming culture with Employee Resource Groups
- Career development and tuition assistance
- Wellness programs to help you maintain a better quality of life
- Medical, dental and vision, including free preventive care
Equal Opportunity Employer
